Chat Agent

Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic,...

About the JobKey responsibilities:Join daily huddle calls to improve chat performance, learn buyer psychology, and optimize flow Assist warm leads with purchase decisions, handle objections, and drop payment links. Re-engage older leads and follow up persistently to maximize conversions. Manage documents, scripts, and track follow-ups using provided...

**Location**: Remote (Work From Home) **Shift Timings**: Any 9-hour shift between 9AM-8 PM IST **Schedule**: 6 days a week (Monday to Sunday, with 1 rotational weekly off) **Salary**: ₹18,000 - ₹22,000 + Incentives up to ₹2,000 This job is for someone who can handle many types of conversations and is comfortable switching between platforms. If you...

About the RoleWe are seeking a passionate and experienced Full Stack Developer (Python/NextJS) to join our tealn. This role requires a deep understanding of chatbot systems, AI model integration. and frill stack application development. You'll be responsible for developing intelligent AI agents, designing robust APIs. and creating scalable backend and...

**Position overview**: Currently our CS team is performing outbound sales calls. We have increasing volumes of work, having a dedicated person will help us increase the deposit amounts and to maximise the profit of the company. **Requirements**: - Relationship building and client engagement; - Active listening skills; - Strong selling skills; - Critical...

About the Job Key responsibilities: Join daily huddle calls to improve chat performance, learn buyer psychology, and optimize flow Assist warm leads with purchase decisions, handle objections, and drop payment links. Re-engage older leads and follow up persistently to maximize conversions. Manage documents, scripts, and track follow-ups using provided...

Quality Analyst – Call CenterJob Summary:We are looking for a Quality Analyst (QA) to monitor and evaluate customer interactions to ensure compliance with company standards, enhance customer satisfaction, and improve agent performance. The QA will analyze call recordings, provide feedback, identify training needs, and contribute to process improvement.Key...

We are looking for a highly experienced Frontend Engineer (8–10+ years) with a strong background in enterprise SaaS applications and hands-on expertise in modern UI/UX design frameworks. The ideal candidate will be able to independently own the entire frontend development lifecycle — from design prototyping to production deployment — while also...

Job descriptionSenior Artificial Intelligence Engineer, having expertise in Chat-bot development and implementation.Job Location: RemoteExperience Range: 4 to 6 YearsMust Have:2-4 years of experience in machine learning, with a focus on generative models.Proven track record of building and deploying AI models in production.Experience leading projects and...

Job Title: Subject Matter Expert (SME) - Customer Support **Location**: [Remote] **Job Type**: [Full-time] **Department**: Customer Support / Operations **Reports To**: Customer Support Manager / Director of Operations Job Summary: The Subject Matter Expert (SME) - Customer Support is responsible for providing expert-level knowledge, guidance, and support...