
Process Trainer
3 days ago
**Profile**: Process Trainers
**Experience**: 4+ Yrs of experience in US Healthcare claims adjudication
**Skills Req**:
The Process Trainer will be responsible for training new hires and existing employees on US Healthcare claims adjudication processes, systems, and compliance requirements. The trainer will play a key role in ensuring associates are equipped with the knowledge, skills, and accuracy levels required to deliver high-quality outcomes.
**Education**: Any Graduate
**Location**: Coimbatore
**Roles & Responsibilities**:
- Provide day-to-day leadership support to supervisors and assists with CPI and KPI requirements.
- Participate in day to day Claims meetings to introduce and/or create action plans based on account requirements
- Identify areas of process improvement and work effectively within the organization to implement resolutions on a timely basis. Areas for improvement should be targeted at increasing client satisfaction and/or company profitability.
- Oversee necessary enhancements to client programs or servicing therein. This may include areas such as staffing, training, attendance and quality..
- Responsible for service quality for all work performed by his/ her employees. Ensure support is provided to front line employees (SMEs, Producers, Lead Operators)
- Coordinate with Manager Claims to balance needs of individual teams with needs of the entire organization.
- Promote teamwork and cooperative effort.
- Help train and provide guidance to other Supervisors and CSRs within the organization.
- Maintain a clean, safe, and unobstructed work area, and practice good safety habits.
- Provide internal and external customers with the highest quality service.
**For interview details & scheduling**:
**Vinodhini - 9087726632**
**Job Types**: Full-time, Permanent
Pay: ₹450,000.00 - ₹570,000.00 per year
**Benefits**:
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
**Education**:
- Bachelor's (required)
**Experience**:
- US Healthcare Claims Adjudication: 4 years (required)
**Location**:
- Coimbatore, Tamil Nadu (required)
Application Deadline: 19/09/2025
Expected Start Date: 22/09/2025
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