Process Trainer

16 hours ago


tamil nadu, India Consolidated Analytics Full time

Process Trainer – U.S. Mortgage Underwriting

Location: Work from office - Chennai, Tamil Nadu (supporting U.S.-based operations)

Key Responsibilities

  • Serve as a Subject Matter Expert (SME) in U.S. mortgage originations and/or pre-underwriting, ensuring in-depth domain knowledge is shared across the team.
  • Design and deliver training programs—from onboarding new hires to upskilling experienced professionals—with materials like modules, case studies, training videos, and SOPs.
  • Conduct audits of proof-of-concept transactions or underwriting processes using client-defined templates, and provide structured, documented feedback to trainees.
  • Participate in regular calibration calls with internal and client stakeholders to align on performance expectations and ensure training efficacy.
  • Manage training databases, generate daily/weekly reports, and perform Training Needs Analysis (TNA/TNI) to track progress and optimize programs.
  • Lead knowledge transfer during new project transitions, leveraging global virtual teams to standardize content and share best practices.
  • Highlight the business impact of training interventions to demonstrate value and help align learning curves with industry standards.

Skills & Qualifications

  • 5+ years of experience in U.S. mortgage originations or pre-underwriting delivery/training roles.
  • Strong proficiency in training content development: SOPs, process documentation, and educational materials.
  • Excellent communication skills (English – written and verbal) and stakeholder collaboration capabilities.
  • Proficient with Microsoft Office tools: Excel (reporting, data analysis), Word, and PowerPoint


  • Process Trainer

    3 days ago


    Coimbatore, Tamil Nadu, India Star Secutech pvt ltd Full time

    **Profile**: Process Trainers **Experience**: 4+ Yrs of experience in US Healthcare claims adjudication **Skills Req**: The Process Trainer will be responsible for training new hires and existing employees on US Healthcare claims adjudication processes, systems, and compliance requirements. The trainer will play a key role in ensuring associates are...

  • Process Trainer

    2 weeks ago


    Chennai, Tamil Nadu, India Impleo Consulting Full time

    Openings for process trainers **Primary Responsibilities**: - Overall 3+ Years of experience in BPO sector and should have at least 1 year of experience as a Trainer - Should have experience into both training and quality concepts. - Must be fluent in communication - Should have experience into International domain - Hands on experience into MS office,...

  • Process Trainer

    2 weeks ago


    Chennai, Tamil Nadu, India Furms Business Solutions Private Limited Full time

    Hiring for Process Trainer - BPO *Graduation Mandatory *Knowledge in collections is an added advantage *Min 1yr of Process Trainer experience on papers mandatory *Should have relevant knowledge as a Process Trainer *Excellent communication skills in English *Rotational shift with rotational week off *Salary is upto 4LPA *Walkin interview with immediate...

  • Process Trainer

    18 hours ago


    tamil nadu, India Policybazaar.com Full time

    Job Description – Process Trainer - InsuranceLocation – Chennai - Perungudi6 Days Working(Day Shift)Job ResponsibilitiesIdentifying the training needs across levels & conducting Refresher Training for the employees to improve productivity.Coordinate training schedule, set up, creation of training materials and follow-up.Training new employees in areas...

  • Process Trainer

    4 days ago


    Ambattur, Chennai, Tamil Nadu, India Furms Business Solutions Private Limited Full time

    Hiring for Process Trainer - BPO (Banking/Collections) *Graduation mandatory *Excellent communication skills in English *Should have prior min 1yr of experience as a Process Trainer - BPO (Banking/Collections) *Should have a good knowledge in Banking/Collections *Should re ready to work in rotational shift *Rotational week off *Immediate Joining with work...

  • Process Trainer

    2 weeks ago


    Guindy, Chennai, Tamil Nadu, India Marketsof1 Analytical Marketing Services Pvt Ltd Full time

    **Job Summary**: The Process Trainer is responsible for delivering process-related training to new hires and existing employees to ensure operational excellence. The role involves conducting training sessions, evaluating trainee performance, and collaborating with various stakeholders to enhance process knowledge and efficiency. **Key...


  • Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full time

    Job Role: Ops Process Trainer (Retail) Location: Chennai **Responsibilities**: - Design, develop, and deliver operations/process training modules across all retail formats. - Conduct regular training sessions for store managers, floor staff, and backend support teams. - Build SOPs for operational efficiency, customer service, hygiene standards, inventory...

  • Process Trainer

    2 weeks ago


    Coimbatore, Tamil Nadu, India Patra Corporation Full time

    Overview: The Process Trainer will deliver classroom and remote training to new hires and existing staff members **Duties/Responsibilities**: - Conduct classroom and remote training using established lesson plans - Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers. - Deliver...

  • Electrical Trainer

    7 days ago


    Chennai, Tamil Nadu, India Mentric Training and Consulting Private Limited Full time

    Process Control Trainer - Job Description Position: Process Control Trainer Location: Chennai Job Summary: The Process Control Trainer is responsible for developing and delivering training programs focused on process control systems, automation, and safety procedures to plant operators and other relevant staff. The role includes teaching the principles of...


  • Chennai, Tamil Nadu, India TalentRouters Full time

    **Job Summary**: As a Process Trainer with an MBA background, you will leverage your advanced business knowledge to develop and deliver training programs aimed at optimizing organizational processes and enhancing employee skills. You will work closely with various departments to identify training needs, create effective training materials, and ensure that...