Process Trainer

2 weeks ago


Chennai Tamil Nadu India 2coms Full time ₹ 8,00,000 - ₹ 9,00,000 per year

Openingfor Process Trainer/Voice & Accent Trainer (Retail Banking) - BPOin Chennai Location: ChennaiJobRole: ProcessTrainer /Voice & Accent Trainer (Must have experience in RetailBanking)Experience -5+ yearsCTC - 8 L -9LEducationalQualification – GraduateShift - FlexibleNoticeperiod -30 DaysJobDescription• Trackrecord in designing and executing successful training programs.• Familiaritywith traditional and modern training methodologies(mentoring,coaching, on job or in classroom training, e -learning,workshops,simulations, gamifications, etc.)• Excellentcommunication & leadership skills.• Abilityto plan, multi -task and manage time effectively.• Experiencein Project Management would be an added advantage.• Proventrack in providing structure and ensuring knowledge retentionthroughvarious means.• Priorexperience of transitioning new accounts and managing theKnowledgeAcquisition and Knowledge Transfer from clients/ incumbentvendors.• Excellentwritten and oral communication capabilities in English.• Confidentand mature to handle client and stakeholder interactions.• Goodrapport building skills, extremely methodical and organized.• Feedbackand Coaching skills.• Goodanalytical ability.• Goodskills of reading / learning, researching.• DemonstratedCustomer Service Skills.• Applicantshould be proficient with MS -Office (Word, Excel, powerInterestedcandidates can reach me on or mail the updated CV on ;\/span>


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