Process Trainer

2 days ago

Coimbatore, Tamil Nadu, India Star Secutech pvt ltd Full time ₹ 4,50,000 - ₹ 5,70,000 per year

Profile: Process Trainers

Experience: 4+ Yrs of experience in US Healthcare claims adjudication

Skills Req:

The Process Trainer will be responsible for training new hires and existing employees on US Healthcare claims adjudication processes, systems, and compliance requirements. The trainer will play a key role in ensuring associates are equipped with the knowledge, skills, and accuracy levels required to deliver high-quality outcomes.

Education: Any Graduate

Location: Coimbatore

Roles & Responsibilities:

  • Provide day-to-day leadership support to supervisors and assists with CPI and KPI requirements.
  • Participate in day to day Claims meetings to introduce and/or create action plans based on account requirements
  • Identify areas of process improvement and work effectively within the organization to implement resolutions on a timely basis. Areas for improvement should be targeted at increasing client satisfaction and/or company profitability.
  • Oversee necessary enhancements to client programs or servicing therein. This may include areas such as staffing, training, attendance and quality. .
  • Responsible for service quality for all work performed by his/ her employees. Ensure support is provided to front line employees (SMEs, Producers, Lead Operators)
  • Coordinate with Manager Claims to balance needs of individual teams with needs of the entire organization.
  • Promote teamwork and cooperative effort.
  • Help train and provide guidance to other Supervisors and CSRs within the organization.
  • Maintain a clean, safe, and unobstructed work area, and practice good safety habits.
  • Provide internal and external customers with the highest quality service.

For interview details & scheduling:

Vinodhini –

Job Types: Full-time, Permanent

Pay: ₹450, ₹570,000.00 per year

Benefits:

  • Health insurance
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Education:

  • Bachelor's (Required)

Experience:

  • US Healthcare Claims Adjudication: 4 years (Required)

Location:

  • Coimbatore, Tamil Nadu (Required)

Application Deadline: 19/09/2025

Expected Start Date: 22/09/2025

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