
Customer Support Executive
4 days ago
**ODeX India Solutions Pvt. Ltd
**Division/Department**:Support***
**Location**: Mumbai***
**Job Title**:Support Exe***
**Experience**:Fresher***
**Education**: Any Graduate***
**General Description**
- A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer _
- questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency_.
**Work Experience Requirements**
**_Skills: _**
- Should be good in communication skills English, Marathi and Hindi knowledge of Tamil language will be _
- an added advantage _
**_Roles and Responsibilities: _**
- Attending inbound calls from customers on the support numbers. _
- Maintain quality parameters and provide accurate information related to the query asked by customer. _
- Provide accurate, valid and complete information by using the right methods/tools _
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow _
- up to ensure resolution_
-
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