Service Desk

POSITION: SERVICE DESK EXPERIENCE:2 + INTERVIEW LOCATION: PUNE ( WALK IN ) SALARY UPTO: 6 LPA JOB DESCRIPTION: Service Desk Excellent communication skills - CEFR : B2, C1, C2. Please add the communication level as per the CEFR framework while profiles are shared Work experience on Service Desk with good knowledge on VPN, O365, remote support, active...

**Job description** Role**:IT Service Desk** Location**:Bangalore, Chennai** Rotational Shift: Work from office Level - PA Max CTC - 6.5 LPA Experience:2 years - _ Service Desk JD for the opening at Bangalore/Chennai location. - IT Service Desk (Voice process) role for healthcare project. - Should be familiar with basic Citrix, Vmware, Outlook,...

**Responsibilities**: - Working on Infrastructure and Application Service Desk/Helpdesk/L2 support issues. - Handle the tickets escalated by L1 team. - Resolve the Laptop / Desktop related tickets. - Coordinate with L1 team, customers and third parties to resolve the tickets - Identify and diagnose issues and problems. Record problems and their resolution...

100% Work from OfficeJob Description: Service Desk Coordinator will coordinate the Service Desk activities and tasks, being responsible for coordinating consistent response, communication and delivery of Service Desk-based activities. In this role, some of the key responsibilities will be to:•Open and review Service Desk Calls; ensuring the customer...

ROLE : SERVICE DESK (Voice Support) - LOCATION : Bangalore - JOB DESIGNATION : SERVICE DESK MANAGEMENT JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service through...

Hiring for Service Desk. Fresher Requirements (0-1 + year of experience) **Technical Skills** 1. Basic IT knowledge: Understanding of computer systems, hardware, and software. 2. Networking fundamentals: Knowledge of network protocols and devices. Soft Skills 1. Good communication skills: Clear and effective verbal communication. 2. Customer service...

IT Service Desk DirectorWe are seeking a highly skilled and experienced IT Service Desk Director to lead our team in delivering exceptional customer service and support. The ideal candidate will have a proven track record of successfully managing and improving service desk operations, as well as a strong understanding of ITIL practices and service management...

DescriptionRole: Service Desk Team LeadPosition OverviewThe Service Desk Team Lead has the responsibility for leading the day-to-day operation of the service desk. This role is crucial to ensuring customer requirements are met in terms of communication, prioritization, escalations & resolutions of incidents and requests. The Service Desk Team Lead is...

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo1. Be responsible for primary user support and customer servicea. Respond to queries from all calls, portal, emails, chats from the clientb. Become...

**Job Title -Service Desk Executive** **Exp-3-8 yrs** **Notice-Immediate-15 Days** **Requirements**: Service Desk Experience Helpdesk Customer Interactions and Support ITIL Service Now Ticketing Tool Remote Support **Note: Flexibility to work in rotating shifts, including evenings, weekends, and holidays, to provide 24/7 support coverage if...