Customer Service Champion

5 days ago


Mumbai, India AKB Foods - Haagen-Dazs Full time

Maintain a good relationship between customers and the company.
- Provide detailed information about the products and services offered to the customers.
- Communicate effectively with the customer support team.
- Open and maintain customer account with all the desired account information.
- Propose potential products or services to top management to gather customer information and analyze customer needs.
- Achieve sales targets productively.
- Train the junior staff on improving customer satisfaction.
- Handle and manage surveys in regards to resolving customer service problems.
- Keep the record of customers and follow-up with them on a timely basis for better customer experience.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Mumbai - 400026, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)


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