Customer Champion

1 week ago

Mumbai Metropolitan Region, India Klearprop Full time ₹ 9,00,000 - ₹ 12,00,000 per year

At Klearprop, we're on a mission to revolutionize how people buy homes in India. We believe that buying a home should be as seamless, transparent, and empowering as buying a phone on Amazon,  and we're building the platform to make that happen. Klearprop helps busy professionals buy homes with 100% clarity.

We're looking for architects who are excited to step beyond drawings and blueprints and become customer champions. This role combines architecture, sales, entrepreneurship, and technology, a unique opportunity to shape the future of real estate.

Role Description

This is a full-time hybrid role for a Customer Champion (Architects in Sales) based in Mumbai, with some work-from-home flexibility. The Customer Champion will be responsible for liaising with clients, understanding their home-buying needs, and delivering tailored architectural and sales solutions.

What You'll Do

  • Act as the Customer Champion: deeply understand client requirements and translate them into real, physical spaces and property options.
  • Engage with clients:

understanding their home-buying needs, and delivering tailored architectural and sales solutions,

set up meetings, coordinate calls, schedule site visits, and ensure they always feel supported throughout their journey.
- Data-first thinking: track sales funnel performance, analyze what's working, and constantly improve the process.
- Experiment with AI tools to enhance customer experience and sales efficiency.
- Collaborate with the founder and leadership team to craft new strategies for growth and customer delight.
- Be the bridge between client dreams and business strategy, combining empathy with execution.

Who You Are

  • An architect(B.Arch / M.Arch) with a minimum experience of 2 years, excited to explore the world of sales, entrepreneurship, and customer success.
  • High-energy, curious, and optimistic, with a willingness to experiment and adapt in a startup environment.
  • A great communicator who builds trust and empathy with clients easily.
  • Data-driven and detail-oriented — you enjoy analyzing numbers and using insights to drive smarter decisions.
  • Above all, you're someone who wants to be part of a movement that redefines how homes are bought in India.

Why this role is special

  • Transition from traditional design work to a high-growth entrepreneurial environment.
  • Work directly with the founder and gain a fast-track crash course in entrepreneurship.
  • Apply your architectural eye while learning the science of sales, data, and customer psychology.
  • Get hands-on with current technology and innovative processes that are transforming the home-buying experience.
  • Build skills in sales, business development, data analytics, and customer experience design.
  • See your work make a direct impact — helping families find their dream homes while growing with a mission-driven startup.

Location: Mumbai (On-site. This is not a remote role)

Compensation: Competitive + performance-based incentives

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