Restaurant Captain

Restaurant captain

Managing the staff

A restaurant captain trains and supervises his _**staff**_, according to Job Hero. This role requires a sociable multitasker who can oversee the restaurant operations. _**Managing**_ and training junior servers and _**staff**_... Depending on the number of _**staff**_ in the restaurant, captains may also manage and train junior servers Coordinate shifts, holidays and performance of servers and utility _**staff**_ within assigned area in conjunction with restaurant management.

Knowledge of food and beverages
- **Knowledge of food and beverages**_. Strong _**knowledge**_ of different cuisines, _**food**_, ingredients and _**beverages**_ can be essential for restaurant service captains. They must also have a strong _**knowledge of food**_ and beverage service, as well as the ability to handle customer complaints and concerns. Served _**food**_ or _**beverages**_ to patrons, and prepare or serve specialty dishes at tables as required. Should have a pleasing personality. Excellent guest service skills. Good _**knowledge of food**_ and beverage service

Maintain cleanliness of the outlet

Besides supervising the _**cleanliness**_ of the entire premises, captains usually ensure that the table, tableware, drinkware, linen, cutlery and table cloths._**Maintain cleanliness of the outlet**_. Assist manager by getting involved in planning and organizing of special events. Maintained _**cleanliness**_ of overall dining room. Delivered outstanding dining experiences for patrons. Set tables for basic and specialized services

Process payment and check bills promptly

They generally _**check**_ with guests about their overall experience and specific feedback about each food product or beverage._**Process payment and check bills promptly**_. Maintain cleanliness of the outlet. Assist manager by getting involved in planning and organizing. To _**check**_ the accuracy of bill/checks before presenting to customer or processing the _**payment**_; Perform shift closing. Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly. Present accurate final bill to guest and _**process payment**_

Set tables for dinner service

The restaurant captain must be knowledgeable about food and beverage _**service**_ and have excellent communication skills._**Set tables**_ for basic and specialized services based on reservations. Instructed new staff in proper food preparation, storage, use of kitchen equipment._**Set tables for dinner service**_; Check reservations & packages. Evening shift of Restaurant Captain. Lead briefing; Last check of every table. Applied _**service**_ techniques correctly at all times, and served Food & Beverage items with enthusiasm. Served food courses and beverages to guests

Addressing any guests complaints or requests

Attend to guest _**complaints**_ and ensure guest satisfaction through immediate action. **Inspect the mise-en-scene and mise-en-place to ensure the smooth flow. Timing different dishes effectively to maximise the dining experience; **Addressing any guests complaints or requests**. Related: Customer Satisfaction: Their duties include planning dining events, managing the food and beverage service, and tending to **_**guests' requests and complaints. Deliver quality customer service to all guests. Take reservations and enquire purpose of visit.**_

Implementing safety regulations

Ensure compliance with local health and safety regulations; Conduct performance evaluations for restaurant staff. We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ensuring that all applicable _**safety regulations**_ are communicated and adhered to. Banquet Captain

Interacting with customers

Greeted new _**customers**_, discussed specials, took drink orders and built immediate positive connections with guests. Kept server areas clean and stocked Greet each guest promptly and courteously with good smile and body language. Present menu and share promotions, specials and items to _**customers**_

Maintaining sop for quality
- **Maintaining**_ a safe and sanitary work environment and ensuring only the highest _**quality**_ products are served. Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every customers. As a restaurant captain, you are responsible for promoting and ensuring guest satisfaction, _**maintaining**_ a safe and sanitary work environment.

Assist guests while seating

Assist guests with table reservations. _**Assist guests while seating**_. Ensure guests are serviced within the specified time. Has a good knowledge of menu and _**Assist**_ guest _**while seating**_. Ensure guest are serviced within specified time. Has a good knowledge of menu and presentation standards.

Collecting customer feedback for improvement
- **Collecting customer feedback for improvement**_. As captains interact with guests during the