Captain

1 week ago

Wayanad, India Flora Vythiri Resort Full time

Job Description:

- Greet and escort customers to their tables.
- Always thank and give fond farewell to guests conveying anticipation for their next visit.
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Ensure guest are serviced within specified time.
- Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
- Able to answer any questions regarding menu and assist with menu selections.
- Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Record transaction/ orders in Point of Sales systems at the time of order.
- Check with guests to ensure satisfaction with each food course and beverages.
- Check dishes and kitchenware for cleanliness and presentation and report any problems.
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

Qualification & Experience:

- Diploma / Degree in food and beverage / hospitality management, additional improvement programs in F&B.
- Minimum 2 Years of experience as a Waiter.
- Has a good knowledge of menu and presentation standards
- Good communication skill in English.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹22,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Flexible shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Wayanad, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Health insurance

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