Skill Cluster Leader1

Quest Global is one of the world’s fastest growing engineering services firms with presence in five of the top ten OEMs across seven essential industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, managed by leaders, who vigorously empower people for success and resolutely see setbacks as opportunities.

We are looking for humble geniuses, who balance keen insight into stakeholders’ priorities with an unrelenting focus on delivering business results; strategic thinkers, who are capable of enacting organizational changes that will benefit our company, employees, customers, and partners; managers, who get a kick out of inspiring a team and aligning people around the goal of value creation.

We are a diverse team of 17,000+ extraordinary employees driven by aspiration, hunger, and humility. If you long to engage in meaningful work with a company leading the charge for engineering innovation, backed by the understanding that what we are really engineering is a brighter future for us all, we want to hear from you.

The achievers and thought leaders we seek, have the following characteristics and skills:

- **Roles & Responsibilities**:

- Oversee talent strategy for the skill cluster.
- Monitor utilization of the people in the skill cluster and ensure efficient and timely deployment of people within VBU’s/Verticals by collaborating with RMG while focusing on cost, productivity, and billing rates.
- Manage people aspects including hiring, allocation, and performance management for Band 3 Cusp Roles. Additionally, act as a talent advocate, promoting internal mobility and ensuring skills are aligned with business objectives.
- Capability Building:

- Align with the CL and HDL to identify and build necessary capabilities within the skill cluster.
- Create and promote a culture of continuous learning and development, ensuring that talent is upskilled, cross-skilled, and reskilled.
- Develop and implement comprehensive training programs and initiatives based on identified skill gaps.
- Continuous connect and monitoring of the competitive landscape to ascertain skill trends and needs.
- Collaboration and Alignment:

- Work closely with VBU-DLs and other stakeholders to understand delivery requirements and align skill cluster capabilities accordingly.
- Participate in regular meetings to ensure alignment of the skill cluster with organizational goals.
- Facilitate skill sharing and knowledge transfer within the team and the cluster, promoting a collaborative environment.
- Performance Monitoring:

- Implement and monitor performance metrics for the skill cluster, focusing on people utilization, customer satisfaction, and talent development.
- Provide feedback and coaching to team members to ensure high performance.
- Measure and evaluate the effectiveness of skill development programs.
- Stakeholder Management:

- Build strong relationships with internal stakeholders, including the CL, VBU-DLs, and program managers, ensuring smooth collaboration and delivery.
- Serve as a mentor and coach, offering personalized guidance to team members for their professional development.
- Process and Risk Management:

- Identify and implement improvements in delivery processes within the skill cluster.
- Proactively manage risks and propose solutions to systemic gaps or barriers in skill development.
- Reporting and Documentation:

- Prepare and present reports on the performance of the skill cluster, including talent utilization, skill development progress, and key achievements.
- Establish metrics to track the progress of skill development initiatives.
- Industry Trends and Best Practices:

- Stay updated on industry trends and best practices relevant to the skill cluster.
- Implement innovative ideas to enhance delivery capabilities of the team.
- Continuously adapt strategies aligned to market demand to meet evolving skill requirements.
- Champion a culture of continuous learning within the organization.
- Staying Agile and Adaptable:

- Remain agile and adaptable in refining strategies to address the rapidly evolving skill needs of the organization.
- Ensure that the workforce is equipped with the skills required for future success

**Required Skills (Technical Competency)**:

- Managing specialized technical teams
- Working with cross-functional and geographically dispersed teams
- Proven track record in talent development and capability building
- Strong understanding of the specific skills and technologies relevant to the skill cluster
- Effective stakeholder management and collaboration skills
- Pyramid Index management
- Continuous Improvement in Processes and Practices Capability
- Effective Talent Utilization/ Deployment
- People Development (to support business needs)
- Skill development of talent within the cluster
- High Team Performance
- People Engagement (ESAT)
- CSAT
- Rotation of Talent
- ESAT within the skill cluster
- Timely Fulfilment of Open Positions
- Skill Developme