CRM Customer Relationhip Managment

Customer Relationship Management:Building and maintaining positive relationships with customers, acting as a primary point of contact for inquiries, feedback, and complaints.Customer Service:Providing exceptional customer service, resolving issues, and ensuring customer satisfaction.Data Analysis:Analyzing customer data to identify trends, segment customers,...

Monthly and quarterly planning of CRM activities with HOD’s. - Identify and control the relevant drivers as well as develop and consistently implement measures, with the aim of continuous retention and improvement of customer satisfaction (CSI). - Ensure consistent customer relations management (CRM) across divisions and after sales stages. - Develop...

Bachelor’s Degree with a solid analytical and technical background. - 2+ years of CRM Administration experience, e.g., Salesforce, Microsoft Dynamics. - Proven ability to administer and configure CRM systems, including custom objects, flows, validation rules, and permissions. - Familiarity with automating business processes, report and dashboard creation,...

1. Customer Handling & CommunicationManage customer interactions across phone, email, WhatsApp, and dealership visits.Handle inquiries related to sales, service, insurance, accessories, and test drives.Ensure timely responses to customer queries and complaints.Follow up with customers before and after service or vehicle delivery.2. Customer Experience...

**Job Title: CRM Executive** **Location**: Mohali Punjab **Job Type**: Full-time **Experience**: 1-3 years **Salary**: 15000 to 20000 **Job Summary**: **Key Responsibilities**: - Manage and update the CRM database with accurate customer information. - Develop and execute CRM campaigns to improve customer engagement and retention. - Analyze customer data...

Monitor relationships with existing customers through CRM systems - Ensure the CRM system provides an effective sales funnel - Develop and implement marketing techniques that will drive new customers - Set specific marketing strategies to retain customers - Track marketing metrics and trends, like conversion rates and web analytics - Review and select CRM...

**CRM Roles and Responsibilities** - Develop Key Users' system and process knowledge, and assess the results. - Deployment of clients and GV users to SAP CRM portal. - Deciding on a final CRM structure and architecture that will work seamlessly across the business and capture crucial information along the sales funnel. - Making sure the customer database is...

**CRM Roles and Responsibilities** - Develop Key Users' system and process knowledge, and assess the results. - Deployment of clients and GV users to SAP CRM portal. - Deciding on a final CRM structure and architecture that will work seamlessly across the business and capture crucial information along the sales funnel. - Making sure the customer database is...

Job description: - CRM Executive Real Estate Industry: - Khetan Realty Location: - Mohali, Punjab Job Type-Full Time Location: - Mohali, Punjab Job mode - On site **About us: - ** Envelopes the bigger, brighter side of life with its matchless projects and endows you unparalleled luxury & paves the way to a blissful life. It is a group that strives...

She must have a good experience in CRM line,good communication skills,positive attitude,must be so polite,good personality,attend all inbound and outbound call, telesales,resolve customer query. **Salary**: ₹13,000.00 - ₹16,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Ability to commute/relocate: - DEHLON...