Food & Beverage Captain
10 hours ago
**Job Summary**
**Key Responsibilities**
- Supervise and guide the service team during operations to ensure excellent guest experiences.
- Greet guests, manage seating arrangements, and handle special requests professionally.
- Ensure all service standards, hygiene, and safety protocols are strictly followed.
- Coordinate with kitchen and bar staff to maintain timely and accurate order delivery.
- Assist in training new staff and conducting daily briefings.
- Monitor table settings, cleanliness, and overall dining ambiance.
- Handle guest complaints effectively and ensure customer satisfaction.
- Manage inventory of cutlery, glassware, and service equipment.
- Support in planning and executing events, banquets, and promotions.
- Ensure proper billing and cash-handling procedures are followed.
- Report operational issues and feedback to the F&B Supervisor/Manager.
**Required Skills & Qualifications**
- Minimum **2-4 years of experience** in Food & Beverage service, preferably in hotels or fine dining.
- Strong knowledge of F&B service standards, menu items, and beverage pairing.
- Excellent communication and interpersonal skills.
- Ability to lead, train, and motivate a team.
- Good understanding of POS systems and billing procedures.
- Strong organizational and multitasking abilities.
- Professional grooming and a customer-centric attitude.
**Preferred Skills**
- Certification or diploma in Hotel Management or Hospitality.
- Experience in handling events/banquets.
- Knowledge of food safety and hygiene standards.
- Ability to resolve conflicts and handle pressure.
**Personal Attributes**
- Leadership mindset with strong attention to detail.
- Positive attitude and strong work ethic.
- Ability to remain calm under pressure.
- Strong sense of responsibility and commitment to guest satisfaction.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
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