Sales Executive

2 weeks ago

KPHB Colony Hyderabad Telangana, India kwintIt (UK Linguistic services) Full time

**Responsibilities**:

- Provide accurate and up-to-date information regarding property listings, pricing, availability, and related details.
- Guide customers through the initial stages of the sales and marketing processes, answering their questions and addressing any initial concerns.
- Investigate and resolve customer issues and complaints efficiently, escalating more complex matters to senior team members as needed.
- Develop and maintain a solid understanding of the company's services, marketing initiatives, and basic sales procedures.
- Accurately document all customer interactions and resolutions within the CRM system.
- Follow up with customers to ensure their inquiries have been addressed and gauge their satisfaction.
- Collaborate with the sales and marketing teams to share customer feedback and identify potential areas for service improvement.
- Assist in the preparation of basic customer-related reports and documentation.
- Contribute to a positive and collaborative team environment.
- Adhere to company policies and guidelines.

**Qualifications**:

- Bachelor's degree in any discipline.
- Minimum of 2 years of experience in a customer support role, preferably within the real estate or a service-oriented industry.
- Proficient verbal and written communication skills in English, Telugu, Hindi.
- Good active listening and basic problem-solving abilities.
- Ability to maintain composure and professionalism in customer interactions.
- Strong organizational skills and attention to detail.
- A customer-focused attitude with a genuine interest in helping people.
- Basic understanding of the real estate sales and marketing process is a plus.

**Skills**:

- Customer Service
- Active Listening
- Basic Problem Solving
- Communication (Verbal & Written)
- Interpersonal Skills
- Organization
- Basic CRM Proficiency
- Patience
- Empathy

**What We Offer**:

- Competitive salary and benefits package.
- Opportunity to gain experience in the real estate sales and marketing industry.
- Supportive and collaborative work environment with opportunities for learning.
- Potential for professional growth within the company.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off

Compensation Package:

- Commission pay
- Performance bonus
- Yearly bonus

Schedule:

- Day shift

Ability to commute/relocate:

- KPHB Colony, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Real estate sales: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 7093540055
Expected Start Date: 15/05/2025

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