Customer Support Executive
1 week ago
**Key points**:
*A customer support executive is responsible for providing assistance and resolving inquiries or issues from customers.
*They may also gather feedback to improve products or services and escalate complex issues to higher-level support teams if needed.
*Strong communication skills, empathy, and patience are essential for this role.
**Requirements**:
- Bachelor’s degree in healthcare administration, business, or related field preferred.
- Previous experience in customer service or healthcare support role is advantageous.
- Strong communication skills, both verbal and written, with the ability to convey complex information clearly and empathetically.
- Excellent problem-solving skills and ability to remain calm and composed under pressure.
- Ability to work collaboratively in a fast-paced, dynamic environment.
- Commitment to maintaining patient confidentiality and upholding ethical standards in healthcare delivery.
Pay: ₹12,000.00 - ₹14,000.00 per month
Schedule:
- Rotational shift
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: Remote
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