Customer Service Executive
6 days ago
1) Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
2) Asking questions to the customer and understanding their specifications.
3) Follow up customers and their complaints ensuring that customer's requests are attended accordingly.
4) Resolving issues and troubleshooting technical problems
5) Handling customer concerns and complaints in a timely manner
**Job Types**: Full-time, Permanent
**Salary**: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- kokar, Ranchi - 834001, Jharkhand: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- work: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
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