
Student Support
2 weeks ago
**Responsibilities:
- **
- **Provide first-level support for student queries related to learning platforms, software, and digital tools.**:
- Diagnose and resolve technical issues related to login, course access, video conferencing, and digital content.
- Provide step-by-step instructions for system updates, installations, and configurations.
- Ensure timely response and follow-up on student queries.
**Requirements:
- **
- Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred).
- Prior experience in a technical support or customer service role.
- **Strong troubleshooting skills and technical knowledge of learning platforms (LMS, Zoom, Microsoft Teams, etc.).**:
- Excellent verbal and written communication skills.
- Ability to multitask, prioritize, and work independently.
- Familiarity with remote support tools and helpdesk software.
**For More Information call on 95790 84478.**
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Performance bonus
**Language**:
- Marathi (required)
**Location**:
- Hadapsar, Pune, Maharashtra (required)
Work Location: In person
-
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