Student Support Executive

1 week ago

Navi Mumbai Maharashtra, India Edujam LLP Full time

Job Title: Student Support Executive

Company: Edujam LLP

Location: Rabale, Navi Mumbai

**Job Type**: Full-Time

Experience: 0-2 Years (Freshers Welcome)

Industry: Education / EdTech

Job Summary:

Key Responsibilities:
Document Verification: Review and validate academic and identity documents submitted by students at the time of admission and as needed during their course.

Fee Management: Assist in collecting academic fees, issuing receipts, and maintaining accurate financial records.

Information Dissemination: Convey important information and circulars issued by the university regarding exams, schedules, assignments, and other academic requirements.

Record Keeping: Maintain student records in a systematic manner, both digitally and physically.

Follow-ups: Regularly follow up with students regarding pending documentation, payments, or other required actions.

Coordination: Collaborate with internal teams and university representatives for smooth communication and operational flow.

Support Events/Exams: Provide logístical support during academic events, examination registrations, and results declaration.
Job Specification:
Education: Graduate in any stream (Bachelor’s Degree required).

Languages: Fluency in Hindi and English (both verbal and written) is mandatory.

Communication Skills: Excellent interpersonal and communication skills with a student-first approach.

Organized & Responsible: Strong time management, record-keeping, and follow-up capabilities.

Empathetic & Solution-Oriented: A positive attitude towards helping students succeed and navigate their academic path.
Work Hours:
Monday to Saturday, 10:00 AM - 7:00 PM
What We Offer:
A friendly and supportive work environment

Opportunities to learn and grow in the EdTech industry

Experience in handling real-time student-facing responsibilities

Exposure to academic operations and university collaborations

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹16,000.00 - ₹22,000.00 per month

**Benefits**:

- Internet reimbursement
- Paid time off

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

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