
Student Support Executive
19 hours ago
Job Title: Student Support Executive
Company: Edujam LLP
Location: Rabale, Navi Mumbai
**Job Type**: Full-Time
Experience: 0-2 Years (Freshers Welcome)
Industry: Education / EdTech
Job Summary:
Key Responsibilities:
Document Verification: Review and validate academic and identity documents submitted by students at the time of admission and as needed during their course.
Fee Management: Assist in collecting academic fees, issuing receipts, and maintaining accurate financial records.
Information Dissemination: Convey important information and circulars issued by the university regarding exams, schedules, assignments, and other academic requirements.
Record Keeping: Maintain student records in a systematic manner, both digitally and physically.
Follow-ups: Regularly follow up with students regarding pending documentation, payments, or other required actions.
Coordination: Collaborate with internal teams and university representatives for smooth communication and operational flow.
Support Events/Exams: Provide logístical support during academic events, examination registrations, and results declaration.
Job Specification:
Education: Graduate in any stream (Bachelor’s Degree required).
Languages: Fluency in Hindi and English (both verbal and written) is mandatory.
Communication Skills: Excellent interpersonal and communication skills with a student-first approach.
Organized & Responsible: Strong time management, record-keeping, and follow-up capabilities.
Empathetic & Solution-Oriented: A positive attitude towards helping students succeed and navigate their academic path.
Work Hours:
Monday to Saturday, 10:00 AM - 7:00 PM
What We Offer:
A friendly and supportive work environment
Opportunities to learn and grow in the EdTech industry
Experience in handling real-time student-facing responsibilities
Exposure to academic operations and university collaborations
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹16,000.00 - ₹22,000.00 per month
**Benefits**:
- Internet reimbursement
- Paid time off
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person
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