Support Engineer
1 day ago
JOB DETAILS 1) Check email for any voicemails2) Check email for any fault enquiries 3) Respond to emails in a timely manner 4) Follow up on faults lodged in previous days by checking your tickets in Active Billing and the tickets in Aspire, Frontier, Omega, 5) Call customer with an update if no answer either leave a message or email 6) If there are no updates on faults, call carrier and follow up or follow up in the tickets 7) Respond to customers emails and enquiries 8) Send updates on recent orders (if you order services) 9) Answer calls and take messages as required or transfer to other staff members 10) Submit faults once level 1 and/or 2 troubleshooting has been done DSL, NBN and PSTN faults are the most common. Liaise with Phone techs when any phone system issues arise FUNCTIONAL AREA ISP Industry Recruitment Agency in Surat, ISP Industry Placement Agency in Surat, Best ISP Recruitment Agency in Surat, Top ISP Recruitment Agency in Surat, Support Engineer, Technical Support, Jobs in ISP Industry, Internet Service Provider, ISP, Error Rectification, DSL, Follow Up, Technical Support Engineer, Network Engineer, Jobs for Support Engineer, Jobs for Technical Engineer, Email Clarification, Jobs for Support Engineer in ISP Industry, Jobs for Support Enginner in Gujarat Apply Now
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Technical Support Engineer
2 weeks ago
Surat, India PS Fin Solutions Full timeTechnical Support Engineer (On-site, Ahmedabad)Location: Ahmedabad, Gujarat, IndiaEmployment Type: Full-timeExperience Required: 1–3 yearsAbout the RoleWe are hiring a Technical Support Engineer for a fast-growing technology company in the retail automation and software solutions industry.The ideal candidate will be responsible for providing exceptional...
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Opening For Linux Support Engineer
1 week ago
Surat, India Creative Infotech Solutions Pvt. Ltd. Full timeLinux Support Engineer* Red Hat Certified Engineer RHEL 7 or Red Hat Certified System Administrator RHEL 7 to the Linux Carrier Portal for this profile.Seeking a Linux Certified and skilled Hardware Engineer with a minimum of 1 year experience.Responsible for maintaining, troubleshooting, and upgrading hardware or Operating system environments.Qualification...
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Opening For Linux Support Engineer
1 day ago
Surat, India Creative Infotech Solutions Pvt. Ltd. Full timeLinux Support Engineer* Red Hat Certified Engineer RHEL 7 or Red Hat Certified System Administrator RHEL 7 to the Linux Carrier Portal for this profile.Seeking a Linux Certified and skilled Hardware Engineer with a minimum of 1 year experience.Responsible for maintaining, troubleshooting, and upgrading hardware or Operating system environments.Qualification...
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Desktop Support Engineer
5 days ago
Surat, Gujarat, India Acute Informatics Pvt. Ltd Full time ₹ 7,20,000 - ₹ 10,08,000 per yearTroubleshooting for desktops, laptops, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration issues of assigned branches.Ensure timely resolution of escalated support requests, maintaining a high level of customer satisfaction (CSAT).Collaborate with other IT teams to resolve complex technical issues.Monitor and track incidents...
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Junior Technical Support Engineer
5 days ago
Surat, Gujarat, India Knovator Technologies Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title:Junior Technical Support EngineerLocation:SuratWork Mode:Onsite (No Work From Home)Experience:1–3 YearsJob Summary:We are looking for aJuniorTechnical Support Engineerwith strong knowledge of bothFrontend and Backend technologiesand a solid understanding ofMongoDB (including advanced concepts). The ideal candidate will be responsible for...
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Support Executive
1 week ago
Surat, India Deep Technologies Full time**Job Summary** **Responsibilities and Duties** Support, Support Executive, Cpanel, Google Apps, Gmail,Web Service Technical Support Engineer ERP CRM - Support Engineer Support Executive - whm / cPanel support - G Suite Support - Microsoft 365 - Website Support **Key Skills** Communication, cpanel Gsuite Microsoft 365 website Support **Required Experience...
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Desktop Support Engineer- Surat
5 days ago
Surat, Gujarat, India Cyfuture Full time ₹ 4,00,000 - ₹ 6,00,000 per yearRole & responsibilitiesJob Title: L1 Support Desktop Support EngineerExperience Required: Minimum 1-2 YearsLocation: SuratJob Description:We are seeking a skilled and proactive L1 Support with at least 1 years of hands-on experience in IT support. The ideal candidate will be responsible for troubleshooting hardware and software issues, managing system...
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Surat, India Seven Consultancy Full timeJOB DETAILS Responding to client support requestsContacting clients to find out the nature of the problem Traveling to the client’s location or connecting via a remote link Troubleshooting hardware and software issues Installing and maintaining hardware and computer peripherals Installing and upgrading operating systems and computer software...
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Surat, India Seven Consultancy Full timeJOB DETAILS Responding to client support requestsContacting clients to find out the nature of the problem Traveling to the client’s location or connecting via a remote link Troubleshooting hardware and software issues Installing and maintaining hardware and computer peripherals Installing and upgrading operating systems and computer software...
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Surat, India Seven Consultancy Full timeJOB DETAILS Responding to technical support ticketsContacting clients to find out the nature of the technical or IT issue Linking to clients' computers via remote access Traveling to clients' office or server location Installing new hardware, software, and networking systems Diagnosing and troubleshooting hardware, networking, and software issues Proposing...
