Technical Support Engineer

3 weeks ago

Surat, India PS Fin Solutions Full time

Technical Support Engineer (On-site, Ahmedabad)Location: Ahmedabad, Gujarat, IndiaEmployment Type: Full-timeExperience Required: 1–3 yearsAbout the RoleWe are hiring a Technical Support Engineer for a fast-growing technology company in the retail automation and software solutions industry.The ideal candidate will be responsible for providing exceptional technical assistance and customer support, troubleshooting software and hardware issues, and ensuring smooth day-to-day operations for clients.This is an excellent opportunity to join a dynamic, customer-focused team where you’ll work directly with users to solve real-world problems and deliver impactful solutions.Key Responsibilities- Provide timely and professional technical support to end-users and clients. - Diagnose, troubleshoot, and resolve software and hardware issues effectively. - Collaborate with internal teams to escalate and resolve complex technical problems. - Maintain accurate documentation of issues and solutions in the system. - Deliver excellent customer service while maintaining strong client relationships. - Communicate clearly and confidently in both written and verbal formats.Requirements- Experience: 1–3 years in software support, IT help desk, or a similar technical role. - Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred). - Languages: Must be fluent in Gujarati, Hindi, and English. - Skills: - Strong troubleshooting and analytical abilities. - Excellent communication and interpersonal skills. - Customer-first approach with a positive attitude. - Ability to work effectively in a team environment.Work Schedule- Timings: 8:00 AM to 5:00 PM CST (equivalent to 6:30 PM to 3:30 AM IST) — rotational shifts. - Work Type: On-site (Ahmedabad, Gujarat).CompensationSalary package — To be confirmed.(You may update this section once the team provides the salary range.)Why Join Us- Be part of a growing global tech company in the automation industry. - Work with a collaborative team that values learning and innovation. - Opportunity to solve real-world challenges and make a direct client impact.

  • Junior Technical Support Engineer

    2 weeks ago

    Surat, Gujarat, India Knovator Technologies Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:Junior Technical Support EngineerLocation:SuratWork Mode:Onsite (No Work From Home)Experience:1–3 YearsJob Summary:We are looking for aJuniorTechnical Support Engineerwith strong knowledge of bothFrontend and Backend technologiesand a solid understanding ofMongoDB (including advanced concepts). The ideal candidate will be responsible for...

  • Technical Support Engineer

    3 weeks ago

    Surat, India Atlassian Full time

    Working at AtlassianAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of...

  • Technical Support Engineer

    4 weeks ago

    Surat, India Alvaria CX Full time

    From the merger of two leaders in the CX space, ASPECT Software and Noble Systems, comes ALVARIA. A new global force delivering leading edge Customer Experience and Workforce Engagement software as well as cloud services technology solutions for enterprise Contact Centers. We blend the agility of a start-up mentality with the stability of an established...

  • Technical Support Engineer-Reputed IT Support Industry-Surat, Gujarat, India- 4 LPA-Sonali

    2 weeks ago

    Surat, India Seven Consultancy Full time

    JOB DETAILS Responding to technical support ticketsContacting clients to find out the nature of the technical or IT issue Linking to clients' computers via remote access Traveling to clients' office or server location Installing new hardware, software, and networking systems Diagnosing and troubleshooting hardware, networking, and software issues Proposing...

  • Technical Support Engineer-Reputed IT Support Industry-Surat, Gujarat, India- 4 LPA-Sonali

    1 week ago

    Surat, India Seven Consultancy Full time

    JOB DETAILS Responding to technical support ticketsContacting clients to find out the nature of the technical or IT issue Linking to clients' computers via remote access Traveling to clients' office or server location Installing new hardware, software, and networking systems Diagnosing and troubleshooting hardware, networking, and software issues Proposing...

  • Senior Technical Support Engineer

    3 weeks ago

    Surat, India Palo Alto Networks Full time

    Our MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for...

  • Walk- In

    1 week ago

    Mumbai, Maharashtra Surat, Gujarat, India Aswani Industries Full time

    Key Responsibilities Sales Business Development Lead sales efforts for technical products focusing on large-scale projects specifications and enterprise-level sales opportunities Develop and implement sales strategies to target key industries organizations and projects in alignment with business goals Build relationships with architects engineers consultants...

  • Technical Support Executive

    7 days ago

    Surat, Gujarat, India Uffizio Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionUffizio Commute is the specialised transport & mobility arm of Uffizio, Division in Surat. It combines Uffizio's deep telematics expertise with a sharp focus on commute, transit, and mobility solutions for schools, corporations, public transport systems, and mixed fleets.Role DescriptionThis is a full-time on-site role located in Surat...

  • Technical Support Engineer

    2 weeks ago

    Surat, India Seven Consultancy Full time

    JOB DETAILS Responsible for creating and maintaining infrastructure necessary for the growth and the upkeep of field and Network operations which shall include Internet Data Centers, ATM sites, Cable Landing Stations and NW space to drive network efficiency and availabilityDrive the procurement and technical planning of TGN and submarine cables owned by...

  • Technical Support Engineer

    1 week ago

    Surat, India Seven Consultancy Full time

    JOB DETAILS Responsible for creating and maintaining infrastructure necessary for the growth and the upkeep of field and Network operations which shall include Internet Data Centers, ATM sites, Cable Landing Stations and NW space to drive network efficiency and availabilityDrive the procurement and technical planning of TGN and submarine cables owned by...