Technical Support Engineer

JOB DETAILS Responsible for creating and maintaining infrastructure necessary for the growth and the upkeep of field and Network operations which shall include Internet Data Centers, ATM sites, Cable Landing Stations and NW space to drive network efficiency and availabilityDrive the procurement and technical planning of TGN and submarine cables owned by...

Role Overview:We are seeking experienced professionals to join our technical support team as Technical Support Engineers.The ideal candidate will have a strong technical background, excellent problem-solving skills, and a customer-focused approach.Responsibilities:Provide second and third-level technical support to customers, resolving complex issues and...

* Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound * Build a rapport with customers with clear and confident communication * Focus on customer satisfaction and first-time-resolution * Engage with the technical team to provide faster resolutions to technical issues. * Work closely with the technical...

IT Service Desk Engineer RoleWe are seeking a motivated and customer-focused IT Service Desk Engineer to provide excellent technical support and maintain a stable IT environment.This role involves being the first point of contact for all IT-related issues and requests, providing initial technical support, troubleshooting basic technical problems, escalating...

Job TitleWe are seeking a highly skilled technical professional to fill this challenging role. As a critical thinker with strong technical expertise, you will work closely with our valued customers to address their complex post-sales concerns.You will be responsible for providing technical support, configurations, and troubleshooting services to our...

Job Title:Technical Support Specialist (SaaS Support)Department:Customer SupportGroup:Quality ControlRole Summary:The Technical Support Specialist provides expert assistance to users of our SaaS platform, ensuring timely resolution of technical issues, excellent customer experience, and ongoing product usability. This role involves troubleshooting complex...

Bergen Systems Pvt Ltd is a leading provider of innovative solutions for the electronics industry in India.Job RoleThis full-time on-site position is open for a Customer Support Engineer located in Ahmedabad.Key ResponsibilitiesProvide timely and effective customer support via phone, email, or on-site visits to ensure high levels of client...

Job Opportunity: Technical Support SpecialistLocation: Hazira (Surat) & Jamnagar in Gujarat, IndiaAre you a passionate engineer with a knack for technical problem-solving and equipment maintenance?As a Technical Support Specialist at our Hazira/Jamnagar site, you will play a vital role in maintaining high-performance operations.Key Responsibilities:Perform...

Job Title: Technical Support SpecialistAbout the Role:We are seeking an experienced Technical Support Specialist to join our team. In this role, you will provide expert technical support to our channel partners and end users.Your primary tasks will be to support, train, and develop our users and partners in India. Technical support will be handled through...

Senior Technical Support SpecialistWe are seeking an experienced Senior Technical Support Specialist to join our technical team.The successful candidate will be responsible for handling escalated technical issues, providing in-depth troubleshooting and ensuring smooth resolution of incidents that cannot be resolved at the L1 level.Handle incidents, service...