Tele-Collections

17 hours ago

Mumbai, Maharashtra, India White Force Full time

Job description

Job Description: Tele-Collections (Flexiloans Technologies Pvt. Ltd.)

Position: Tele-Collections

Experience: 2-8 years

Work Location: Mumbai (Vikhroli)

Company: Flexiloans Technologies Pvt. Ltd.

About Flexiloans Technologies Pvt. Ltd.

Flexiloans is one of India's leading fintech companies, specializing in providing small and

medium enterprises (SMEs) with quick, hassle-free access to business loans. We strive to make

lending accessible and transparent through innovative solutions and technology.

Role Overview

As a Tele-Collections executive at Flexiloans Technologies, you will be responsible for handling

outbound and inbound calls related to loan repayments. You will be an essential part of the

collections team, working to ensure that the company's loan recovery process is smooth, timely,

and efficient.

Key Responsibilities:

 Manage customer accounts for collections through phone-based communication

(outbound/inbound).

 Follow up with customers on overdue payments and negotiate mutually agreeable

repayment terms.

 Work effectively on different buckets (Bucket X, Bucket 1, and Bucket 2) to ensure

collections are done within the stipulated time.

 Identify and escalate potential issues that may hinder collections and work with other

departments to resolve them.

 Maintain detailed records of customer communications, actions, and status of the

collections.

 Meet and exceed monthly collections targets while ensuring customer satisfaction.

 Ensure all collections activities comply with legal and company policies and regulations.

Required Skills & Qualifications:

 2-8 years of experience in tele-collections, preferably with experience handling Bucket

X, 1 & 2.

 Strong negotiation skills with the ability to manage difficult situations and customer

concerns effectively.

 Excellent communication skills, both verbal and written.

 Ability to handle a high volume of calls and work under pressure to meet targets.

 Knowledge of customer service principles and practices.

 Basic proficiency with MS Office and other relevant software tools.

 Prior experience in financial services or fintech companies is preferred.

Preferred Qualifications:

 Prior experience working with loan collections, particularly in the SME or personal loan

sectors.

 Familiarity with collections processes, regulations, and relevant legal requirements.

Why Join Flexiloans?

 Competitive salary and performance-based incentives.

 Opportunity to work with a dynamic and fast-growing fintech company.

 Collaborative and supportive work environment.

 Comprehensive training and development programs.

How to Apply

If you meet the above criteria and are ready to take the next step in your career, please send your

resume to [insert contact info] with the subject line "Tele-Collections Executive Application".

  • Tele-Collections

    7 days ago

    Mumbai, Maharashtra, India White Force Outsourcing Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description: Tele-Collections Position: Tele-Collections Experience: 2-8 years specializing in providing small and medium enterprises (SMEs) with quick, hassle-free access to business loans. We strive to make lending accessible and transpar

  • Tele-Collections

    2 weeks ago

    Navi Mumbai, Maharashtra, India White Force Full time

    Job description Job Description: Tele-Collections (Flexiloans Technologies Pvt. Ltd.) Position: Tele-Collections  Experience: 2-8 years  Work Location: Mumbai (Vikhroli)  Company: Flexiloans Technologies Pvt. Ltd. About Flexiloans Technologies Pvt. Ltd. Flexiloans is one of India's leading fintech companies, specializing in providing small and...

  • Tele Collections Specialist

    6 hours ago

    Mumbai, Maharashtra, India beBeeNegotiation Full time ₹ 70,00,000 - ₹ 1,00,00,000

    Job Title:Tele-Collections ExecutiveJob DescriptionWe are seeking a skilled Tele-Collections Executive to join our team. As a Tele-Collections Executive, you will be responsible for handling outbound and inbound calls related to loan repayments.Key Responsibilities:Manage customer accounts for collections through phone-based communication...

  • Tele Collection Executive

    1 week ago

    Mumbai, Maharashtra, India Sakash Resources Management Private Limited Full time

    Sakash Group started its operation in Outsourcing services since 1984 and later entered into professionally Managed Facility Management Contract staffing Permanent Recruitment Counselling and Training Headquartered in Mumbai is an End to End Manpower Outsourcing Service provider with a focus on Contract Staffing Services Permanent Recruitment Services...

  • Tele Collection Executive

    7 days ago

    Mumbai, Maharashtra, India Sakash Resources Management Private Limited Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Sakash Group started its operation in Outsourcing services since 1984 and later entered into professionally Managed Facility Management, Contract staffing, Permanent Recruitment, Counselling and Training. Headquartered in Mumbai, is an End to End Manpower Outsourcing Service provider with a focus on Contract Staffing Services, Permanent Recruitment Services...

  • Senior Tele Collections Specialist

    2 weeks ago

    Navi Mumbai, Maharashtra, India beBeeNegotiator Full time ₹ 8,00,000 - ₹ 12,00,000

    Tele-Collections ExecutiveJob Description:Manage customer accounts for collections through phone-based communication.Follow up with customers on overdue payments and negotiate mutually agreeable repayment terms.Work effectively on different buckets to ensure collections are done within the stipulated time.Identify and escalate potential issues that may...

  • Tele Collection Caller

    7 days ago

    Navi Mumbai, Maharashtra, India Incred Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Key Responsibilities:Make outbound calls to customers with overdue personal, business, or consumer loans.Coordinate customers about their pending EMIs and payment due dates.Maintain a polite and professional attitude while handling customer queries.Record call details and payment commitments accurately in the system.Escalate unresolved issues to the senior...

  • Successful Collections Specialist

    2 weeks ago

    Navi Mumbai, Maharashtra, India beBeeCollections Full time ₹ 40,00,000 - ₹ 80,00,000

    Tele Collections Role Overview We are seeking a Tele-Collections executive to join our team. The ideal candidate will have experience in managing customer accounts for collections through phone-based communication and be able to negotiate mutually agreeable repayment terms. Job Description As a Tele-Collections executive, you will be responsible for handling...

  • Collection Handling Representative

    2 weeks ago

    Navi Mumbai, Maharashtra, India beBeeNegotiation Full time ₹ 2,00,000 - ₹ 5,00,000

    Tele Calling Professional OpportunityWe are seeking a skilled Tele Calling Executive to join our team. As a Tele Calling Executive, you will be responsible for making outbound calls to customers to collect loan EMI payments.About the Role:A professional with excellent communication and negotiation skills is required to convince customers to pay their pending...

  • Senior Manager- Collection

    7 days ago

    Navi Mumbai, Maharashtra, India Conneqt Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position: Sr Manager Collection BPO/KPO background (Domestic process)Qualification: Graduation MandatoryLocation: Navi MumbaiMinimum 15 years of Collection experience with maximum exposure to Tele collection and TMust have worked with a large team --- minimum 250 people.Must be very good in written and speaking communication.Must have exposure of East and...