Regional Customer Service Executive

3 days ago

Amritsar, Punjab, India CONNECTING 2 WORK Full time

Job Description

A customer service executive, or CSE, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSEs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSEs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities –

· Contact potential or existing customers to inform them about a product or service using scripts

· Answer questions about products or the company

· Ask questions to understand customer requirements and close sales

· Direct prospects to the field sales team when needed

· Enter and update customer information in the database

· Take and process orders in an accurate manner

· Handle grievances to preserve the company's reputation

· Keep records of calls and sales and note useful information

Requirements

Proven customer support experience or experience as a client service representative

Track record of over-achieving quota Strong phone contact handling skills and active listening

Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

High school degree

  • Regional Sales Head

    5 days ago

    Amritsar, Punjab, India Aditya Birla Group Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Aditya Birla Capital LimitedRegional Sales Head - SME - SEGLocation: Feroze G Mkt Ludhiana, PunjabJob PurposeJob Purpose DescriptionBusinessFinancial ServiceUnitABFLLocationPunjabPoornata Position Number of the jobReports to: Poornata Position NumberPoornata Position Title of the job (30 characters max)Regional Sales HeadReports to: Poornata Position...

  • Regional Manager

    1 week ago

    Amritsar, Punjab, India Max Life Insurance Full time

    Job Description- KEY RESPONSIBILITIESWill be responsible for the driving business in Bancassurance (YBL) partnership- Create and maintain engagement with regional managers /branch managers and other key Yes Bank Head Office / Management Team members- Lead a team of Sales Executives (Relationship Associates and Associate Sales Managers and Centre Managers)...

  • Regional Manager

    7 days ago

    Amritsar, Punjab, India tata aia life insurance Full time

    JOB DESCRIPTION REGIONAL MANAGER PSU BANCASSSURANCE PARTNERSHIPA Position OverviewPosition TitleRegional ManagerDepartmentCentral Bank of IndiaLevel BandManagerRole Summary -Liase with Banks Regional officers and Zonal Officers an-d ensure alignment on Life Insurance Business-Visit zones and regions - interact with Zonal Officers Regional Officers and...

  • Regional Officer

    5 days ago

    Amritsar, Punjab, India KC Overseas Education Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Looking for a Workplace That Inspires You? Welcome to KC Overseas At KC Overseas Education, we don't just provide jobs—we create opportunities for innovation, growth, and impact. As a thriving Multinational EdTech company with 11 global locations, we have a strong foothold across South Asia, South-East Asia, and Africa, and we're rapidly expanding...

  • Regional Sales Manager

    5 days ago

    Amritsar, Punjab, India Rhein Wires & Cables Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time role for a Regional Sales Manager located in Amritsar. The Regional Sales Manager will be responsible for developing and executing sales strategies within the designated region, identifying and pursuing new sales opportunities, and maintaining relationships with existing...

  • Regional Business Developer

    1 week ago

    Amritsar, Punjab, India beBeeBusiness Full time ₹ 9,00,000 - ₹ 12,00,000

    Job DescriptionWe are seeking a highly skilled and experienced professional to lead our regional business development efforts. The successful candidate will be responsible for driving the growth of our Bancassurance partnership with YBL.The ideal candidate will have excellent leadership skills, strong communication and interpersonal abilities, and a proven...

  • Customer Service Role

    5 days ago

    Amritsar, Punjab, India SnapFind Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will be responsible for handling customer inquiries, resolving issues, and providing exceptional support via phone, email, chat, or in person. The ideal candidate should have excellent...

  • Customer Care Executive

    5 days ago

    Amritsar, Punjab, India AVG Motors Full time ₹ 11,500 - ₹ 1,52,500 per year

    HomeCareersJobsCustomer Care ExecutiveCustomer Care ExecutiveJob Responsibilities:Roles & Responsibilities:Call the customer and describe about the services provided by AVG MotorsPersuade the potential customer to purchase the service providedExplain the services provided and the price for the service and answer the questions of the customerRecord names,...

  • Customer Service Ambassador

    3 days ago

    Amritsar, Punjab, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    Job OverviewA customer service professional acts as a liaison between customers and the organization. They provide product/service information, resolve emerging issues, and ensure exceptional service standards.

  • Customer Service Ambassador

    1 day ago

    Amritsar, Punjab, India beBeeGuest Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Overview:">Deliver exceptional guest service experiences from check-in to check-out, ensuring seamless interactions throughout their stay.">Key Responsibilities:">">Ensure clients are properly greeted and assisted upon arrival and departure.">Monitor daily bookings and prepare assigned rooms prior to check-in.">Coordinate luggage collection and...