Air Ticketing Executive

1 hour ago

Rajkot, India Flyhie Aviation Full time

- responsible for issuing and re-issuing air tickets for customers: this involves ensuring accuracy in ticket details, pricing, and adherence to airline policies and regulations.- assist customers with flight inquiries and booking reservations: providing information on flight schedules, availability, fares, and assisting customers in booking their desired flights.- coordinate with airlines and other departments to manage ticketing operations: communicating with airlines to ensure smooth ticketing processes and resolving any issues that may arise.- handle customer queries and complaints regarding ticketing: addressing customer concerns, resolving complaints, and providing satisfactory solutions to ensure customer satisfaction.- maintain accurate records of ticket sales and transactions: keeping track of ticketing activities, sales reports, and financial transactions for record-keeping and auditing purposes.skills and expectations:- strong communication and customer service skills: ability to communicate effectively with customers, address their queries, and provide excellent service.- attention to detail: ensuring accuracy in ticketing details, pricing, and transactions to avoid errors.- knowledge of air ticketing software and systems: familiarity with ticketing systems and software used in the airline industry.- ability to work in a fast-paced environment: managing multiple tasks efficiently and working under pressure during peak travel times.- basic math skills: ability to calculate fares, taxes, and other ticketing-related charges accurately.Experience0 - 1 YearsNo. of Openings35Education10th PassRoleAir Ticketing StaffIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace interview locationdumdum airport

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