IT Helpdesk Executive

To receive and log calls/complaints/requests from residents and customers. - To ensure logging in all the complaints in the helpdesk software. - To assign the queries / complaints to technical and soft services team immediately for resolution. - To track and close the complaints in coordination with respective stakeholders. - To ensure consistent and timely...

Serve as the primary point of contact for all IT-related inquiries from end-users and co-ordinate with vendor for the same. - Coordinate and prioritize helpdesk activities, ensuring timely resolution of support tickets. - Escalate unresolved issues to the appropriate IT personnel and follow up to ensure resolution. - Maintain accurate records of IT support...

**Job Summary**: **Key Responsibilities**: 1. Project Support: - Assist the IT project manager in planning, executing, and closing IT projects. - Help create project time lines, schedules, and milestones. - Monitor project progress and provide regular updates to stakeholders. 2. Documentation & Reporting: - Maintain project documentation, including plans,...

Executive Key Responsibilities: - Technical Support: Provide first-level technical support to end-users, troubleshooting hardware, software, and network issues. - System Maintenance: Assist in the maintenance and monitoring of computer systems, networks, and related infrastructure. - Network Management: Support the administration of network systems,...

About the RoleHelpdesk ManagementDaily IMS Call ReassigningVendor CoordinationCheck all servers and storage statusFile and folder access on serverBackup job execution for listed restoration jobsAnti-Virus ManagementInventory Management (IT Infrastructure)Data Center Environment MonitoringTo Configure New desktop and laptopMonitoring Network at siteOpen Lab...

**Skills**: - Room Booking - Mail Drafting - English Communication - Computer Knowledge **Requirements and skills** - Proven working experience in providing Help Desk support - Proficiency in English - Working knowledge of help desk software, databases and remote control - Strong client-facing and communication skills - **Education : Bachelor degree**: -...

**Key Responsibilities**: - Capture high-quality photos and videos of school events, activities, and day-to-day life. - Edit and organize digital content for school use (website, newsletters, social media, presentations, etc.). - Regularly update and maintain the school website with current content, images, and announcements. - Coordinate with external...

Company DescriptionOctakris IT Solutions LLP, established in 2016 in Rajkot, Gujarat, with a branch in Indore, MP, focuses on transforming businesses through innovative technological solutions. The company is committed to empowering organizations to reach their full potential with cutting-edge technology, data analytics, and digital transformation...

We are seeking a skilled and proactive IT Systems Administrator to join our team. This role is central to ensuring the reliability, security, and efficiency of our entire IT infrastructure. The ideal candidate will be a hands-on problem-solver, responsible for maintaining our hardware, software, and network systems, providing exceptional technical support,...

Are you a tech-savvy communicator with a passion for helping people? We’re looking for a Customer Support Executive to join our growing IT team!If you have excellent communication skills, a proactive attitude, and experience in customer support (preferably in a tech environment), we want to hear from you! What You’ll Do: ✔ Provide first-level support...