Facility Head

My Client is Asia's first and the world's fastest stock exchange.Its is a diversified financial services company, a market leader in its various businesses.

Job Title: Facility Head

Location: Mumbai, India

Job Summary: They are seeking a highly experienced and dedicated Facility Head to oversee all aspects of our facility operations. The ideal candidate will be a strategic leader with a robust background in security, project, and maintenance management. This role requires a proactive individual who can effectively escalate issues, coordinate with various stakeholders including government authorities, and ensure the smooth and secure functioning of our critical infrastructure. A background in Civil Engineering is highly preferred.

Key Responsibilities:

Security Management:

- Develop, implement, and enforce comprehensive security protocols and procedures to safeguard company's premises, assets, and personnel.

- Oversee the deployment and maintenance of security systems (CCTV, access control, alarm systems, etc.).

- Conduct regular security audits and risk assessments, implementing corrective actions as needed.

- Liaise closely with internal security teams, external security agencies, and law enforcement.

- Develop and manage emergency response plans and business continuity protocols.

Project Management:

- Lead and manage facility-related projects from conception to completion, ensuring adherence to timelines, budgets, and quality standards.

- Coordinate with internal departments, contractors, and vendors for project execution.

- Develop project scopes, specifications, and tender documents.

- Monitor project progress, identify potential risks, and implement mitigation strategies.

Maintenance Management:

- Oversee the planned preventative maintenance (PPM) and reactive maintenance of all building systems, including HVAC, electrical, plumbing, fire safety, and structural elements.

- Develop and implement maintenance schedules and procedures to ensure optimal facility performance and longevity.

- Manage relationships with external maintenance contractors and service providers, ensuring service level agreements (SLAs) are met.

- Implement energy efficiency initiatives and sustainable facility practices.

- Maintain accurate records of maintenance activities and expenditures.

Stakeholder Coordination & Issue Escalation:

- Demonstrated ability to effectively identify, analyze, and escalate critical issues to senior management and relevant stakeholders.

- Proactively coordinate with government authorities (e.g., fire department, police, municipal corporations, regulatory bodies) for approvals, compliance, and resolution of facility-related matters.

- Build and maintain strong working relationships with internal teams, vendors, and external agencies.

Team Leadership & Management:

- Lead, mentor, and develop a team of facility professionals and support staff.

- Foster a culture of safety, efficiency, and continuous improvement within the facilities department.

- Manage departmental budgets and resources effectively.

Qualifications:

- Bachelor's degree in Civil Engineering is highly preferred. Other relevant engineering disciplines or a strong proven track record in facility management will also be considered.

- Minimum of 10-15 years of progressive experience in facility management, with a significant portion in a leadership role within a large-scale or critical infrastructure environment.

- Proven experience in Security Management is essential.

- Strong background in Project Management, with demonstrated success in managing complex facility projects.

- Expertise in Maintenance Management, including both preventative and reactive maintenance strategies.

- Demonstrated ability to effectively escalate issues and coordinate with government authorities.

- Excellent leadership, communication, and interpersonal skills.

- Strong problem-solving and decision-making abilities.

- Proficiency in facility management software and MS Office Suite.

- Knowledge of relevant building codes, safety regulations, and environmental standards.

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