Call Quality Auditor

1 week ago

Navi Mumbai, India White Force Full time

Job description Role and Key Responsibilities: • Conduct Quality audits on Calls and share feedback with agents. • Conduct compliance and Quality checks and ensure timely reporting. • Drive continuous improvement - make recommendations and drive improvement. • Strengthen Quality management processes/ framework to improve quality delivery. • Ensure data management for all deliverables and be accessible without any delay. • Participate in internal & external calibrations to ensure consistent scoring & feedback delivery approach. Key skills & knowledge: • Minimum 6 months experience into BPO/call centre as Quality Auditor • Understanding of the Audit & Coaching process. • Good verbal and written communication skills. • Hands on experience in MS Excel, Power Point presentations and Reporting knowledge. Perks & Benefits: Company payroll Pick up & drop facility from Kopar Khairane Railway Station. Attendance bonus

  • Quality Auditor

    3 days ago

    Navi Mumbai, India White Force Full time

    Job description Role and Key Responsibilities:  • Conduct Quality audits on Calls and share feedback with agents.  • Conduct compliance and Quality checks and ensure timely reporting.  • Drive continuous improvement - make recommendations and drive improvement.  • Strengthen Quality management processes/ framework to improve quality delivery....

  • Hiring For Call Quality Analyst In Koperkhairne

    3 days ago

    Navi Mumbai, India Lisa HR Consultancy Full time

    Designation: Call Quality Analyst-(BPO Call Center) Language : Marathi /Hindi Location : Koperkhairane , Navi Mumbai Salary-upto 28,000 Role and Key Responsibilities: * Conduct Quality audits on Calls and share feedback with agents. * Conduct compliance and Quality checks and ensure timely reporting. * Drive continuous improvement - make recommendations and...

  • Quality Auditor

    2 days ago

    Kopar Khairane, Navi Mumbai, Maharashtra, India VAIDHYA GROUP Full time ₹ 1,92,000 - ₹ 2,64,000 per year

    Role and Key Responsibilities:Conduct Quality audits on Calls and share feedback with agents. Conduct compliance and Quality checks and ensure timely reporting. Drive continuous improvement - make recommendations and drive improvement. Strengthen Quality management processes/ framework to improve quality delivery. Ensure data management for all deliverables...

  • Hiring For Call Quality Analyst In Koperkhairne

    1 week ago

    Navi Mumbai, Maharashtra, India Lisa HR Consultancy Full time ₹ 28,000 per year

    Designation: Call Quality Analyst-(BPO Call Center)Language : Marathi /HindiLocation : Koperkhairane , Navi MumbaiSalary-upto 28,000Role and Key Responsibilities:* Conduct Quality audits on Calls and share feedback with agents.* Conduct compliance and Quality checks and ensure timely reporting.* Drive continuous improvement - make recommendations and drive...

  • Quality Auditor

    3 days ago

    mumbai, India Datamark, Inc. Full time

    DATAMARK, Inc. is on the lookout for a committed and detail-oriented Quality Auditor to enhance our operations. As a key player in the business process outsourcing industry, DATAMARK values excellence and precision in all our services. The Quality Auditor will be essential in assessing and ensuring the quality of our various processes and services through...

  • Quality Auditor

    3 days ago

    Mumbai, India Datamark, Inc. Full time

    DATAMARK, Inc. is on the lookout for a committed and detail-oriented Quality Auditor to enhance our operations. As a key player in the business process outsourcing industry, DATAMARK values excellence and precision in all our services. The Quality Auditor will be essential in assessing and ensuring the quality of our various processes and services through...

  • Quality Auditor

    1 week ago

    Mumbai, Maharashtra, India Datamark, Inc. Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    DATAMARK, Inc. is on the lookout for a committed and detail-oriented Quality Auditor to enhance our operations. As a key player in the business process outsourcing industry, DATAMARK values excellence and precision in all our services. The Quality Auditor will be essential in assessing and ensuring the quality of our various processes and services through...

  • Call Quality Specialist

    2 weeks ago

    Navi Mumbai, Maharashtra, India Xl Dynamics Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Position: Call Quality SpecialistJob Shift: Day/MidExperience: Minimum 1 yearEducation: We hire based on individual talent, skill and work ethic. Formal degrees are not a material in our hiring decision.Job Location: Navi Mumbai, Mumbai, Bengaluru, Kolkata, Pune, Noida, Indore, Lucknow, Chennai.Salary Range: ₹ 4,50,000 – ₹ 6,00,000 p.aKey...

  • Quality Auditor

    2 weeks ago

    Chembur, Mumbai, Maharashtra, India Aastral Global Full time

    Job Title: Quality Auditor Company: Eros Elevators Location: Chembur Experience: 3 - 6 years Qualification: Diploma / B.E. in Mechanical / Electrical / Industrial Engineering Job Summary: The Quality Auditor will be responsible for ensuring that all products, installations, and processes at Eros Elevators meet the company’s quality standards and...

  • Quality Auditor

    3 days ago

    Mumbai, India White Force Full time

    Job description Role and Key Responsibilities: • Conduct Quality audits on Calls and share feedback with agents. • Conduct compliance and Quality checks and ensure timely reporting. • Drive continuous improvement - make recommendations and drive improvement. • Strengthen Quality management processes/ framework to improve quality delivery. • Ensure...