
Quality Auditor
4 days ago
DATAMARK, Inc. is on the lookout for a committed and detail-oriented Quality Auditor to enhance our operations. As a key player in the business process outsourcing industry, DATAMARK values excellence and precision in all our services. The Quality Auditor will be essential in assessing and ensuring the quality of our various processes and services through detailed auditing practices.
The ideal candidate will be responsible for maintaining and improving the company's quality standards as outlined by project requirements and client specifications. This role also involves understanding quality metrics and their impact on overall project performance.
Key Responsibilities:- Fully understand and document the process flow.
- Familiarize with the quality standards set by clients and the requirements of different projects.
- Consistently meet daily quality audit targets and adhere to audit patterns.
- Provide timely and constructive feedback to team members to enhance their quality performance.
- Stay updated on process changes and communicate effectively with team members regarding these updates.
- Analyze team performance data on quality metrics and develop action plans for improvement.
Requirements
Qualifications:- Minimum Qualifications:
- Education Requirement: High School diploma or equivalent.
- Field Experience:
- At least 6 months of experience in a related project with proven performance.
- Position Experience:
- Minimum 6 months experience in a Quality Auditor role or similar capacity.
- Other Qualifications:
- Completion of at least 12 months with DATAMARK.
- A minimum of 6 months in the current process.
- No client escalations in the past 6 months.
- No behavioral or adherence issues reported in the last 6 months.
Work Environment:
- Sedentary work may be required: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force constantly to move objects, including the human body.
- The role requires close visual acuity for tasks such as preparing and analyzing data, transcribing, checking computer terminals, and extensive reading.
- The worker will not be substantially exposed to adverse environmental conditions typical of most office environments.
-
Quality Auditor
3 weeks ago
Mumbai, Maharashtra, India upGrad Full timePosition Title: Quality Analyst (Calls and Emails)Business Unit: Working ProfessionalExperience: Minimum 1 yrsLocation: Marol, MumbaiSalary Range: 3.5-4.5 LPARole Overview:This role focuses on ensuring and enhancing the quality of customer interactions within a sales or customer service process. It involves conducting transaction audits, providing agent...
-
Quality Auditor
3 weeks ago
Mumbai, Maharashtra, India upGrad Full timePosition Title: Quality Analyst (Calls and Emails) Business Unit: Working Professional Experience: Minimum 1 yrs Location: Marol, Mumbai Salary Range: 3.5-4.5 LPA Role Overview: This role focuses on ensuring and enhancing the quality of customer interactions within a sales or customer service process. It involves conducting transaction audits, providing...
-
Quality Auditor
3 weeks ago
Mumbai, Maharashtra, India upGrad Full timePosition Title: Quality Analyst (Calls and Emails)Business Unit: Working ProfessionalExperience: Minimum 1 yrsLocation: Marol, MumbaiSalary Range: 3.5-4.5 LPARole Overview:This role focuses on ensuring and enhancing the quality of customer interactions within a sales or customer service process. It involves conducting transaction audits, providing agent...
-
Senior GCP/PV Auditor
3 weeks ago
Mumbai, Maharashtra, India Sandoz Full timeJob Description- Support the strategic development of an effective global risk-based audit strategy and program; collect, collate, and incorporate input into audit strategy and plan.- Lead, plan, conduct, document, and follow-up of global quality regulatory compliance audits and assessments of GCP/GPvP according to the requirements specified in the...
-
GRC Auditor
2 weeks ago
Mumbai, Maharashtra, India Softcell Technologies Global Pvt. Ltd. Full time ₹ 1,04,000 - ₹ 1,30,878 per yearJob Title: GRC AuditorEmployer: Softcell Technologies Global Private Limited (CERT-In Empanelled)Location: Mumbai(onsite)Role Overview:The GRC (Governance, Risk, and Compliance) Auditor will be responsible for managingcompliance projects and orders for Softcell Technologies' clients. This role involvesassessing/auditing client environments to ensure...
-
Compliance Auditor
1 week ago
Mumbai, Maharashtra, India beBeeAudit Full time ₹ 6,00,000 - ₹ 8,00,000Internal Audit ConsultantWe are seeking a skilled and experienced Internal Audit Consultant to join our team. The successful candidate will be responsible for conducting audits of various business processes and providing recommendations for improvement.Audit experience in a professional services firm is essential.The ability to work independently and as part...
-
Principal Auditor
2 weeks ago
Mumbai, Maharashtra, India Deutsche Bank Full timeIn Scope of Position based Promotions INTERNAL only Job Title - Principal AuditorLocation - Mumbai IndiaRole DescriptionThe Lead Principal Auditor typically leads complex audits of a specific business functional area region and evaluates the adequacy and effectiveness of internal controls relating to risks within those business areas They typically act...
-
Internal Auditor
1 day ago
Mumbai, Maharashtra, India Cla Global Indus Value Consulting Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob DescriptionWe are seeking a highly skilled and motivated Internal Auditor with experience in project implementation and business development within the Risk Advisory domain. The ideal candidate will be responsible for conducting risk-based audits, driving project implementation, and supporting strategic initiatives for business growth.Key...
-
Senior Quality Assurance Specialist
2 weeks ago
Mumbai, Maharashtra, India beBeeAuditor Full time ₹ 35,00,000 - ₹ 45,00,000Job TitleQuality AuditorAbout This RoleWe are seeking a Quality Auditor to join our team. In this role, you will be responsible for ensuring and enhancing the quality of customer interactions within a sales or customer service process.You will conduct transaction audits, provide agent feedback, identify training needs, and collaborate with internal teams to...
-
Senior Consultant Information Security
2 weeks ago
Mumbai, Maharashtra, India Cunix Quality And Management Full time ₹ 15,00,000 - ₹ 28,00,000 per yearCertified ISO/IEC 27001 Lead Implementer / AuditorImplementing, Consulting and trainings on global standards such as ISO/IEC 27001 and 27701SOC 2 / GDPR / DPDPA relevant trainings/certifications.