Automotive Store Manager

2 weeks ago

Bengaluru, India 2coms Full time

Job Title: Experience Center ManagerRoles and ResponsibilitiesOverseeing the overall management of the storeEnsuring the store is manned at all times by Brand ChampionsMeeting daily, weekly & monthly conversion targets for the storeSupervising the follow-up of leads by the teamEnsuring uniform lead allotment for the Brand ChampionsProviding finance support to customers with the help of financersEnsuring adherence to sales SOP by the store teamHiring, training, motivating, counseling, and monitoring the performance of all new-vehicle sales employeesMaintaining an accurate daily log reflecting all sales activities in the Experience CenterImplementing and monitoring a prospecting and sales control system for proper follow-up of potential buyersDeveloping and monitoring a follow-up system for new-vehicle purchasersMaintaining a customer-focused sales environment throughout the sales, delivery, and follow-up processConducting daily and weekly sales meetingsStaying updated on market trends by conducting analysis and monitoring competitors' activitiesProviding suggestions and recommendations for in-store merchandising, customer service approach, and other areas to improve the businessProducing sales, KPI, and other communicated reports on a daily, weekly, monthly, quarterly, and yearly basisOverseeing stock count, control, and proper record of all stock movements and inventoryEnsuring consistency in customer service by all associates based on established SOPsHandling after sales queries and complaintsProviding on-job training to the team membersEnsuring strong communication between the associates and transfer of all important information within the teamQualifications, Experience & SkillsExcellent interpersonal and communication skillsEnthusiastic, self-confident, well presented and self-motivated, Strong problem-solving attitudeDemonstrable success gained as Store Manager with a recognized retail brandDemonstrate leadership capabilities and regularly exceeds expectationsPeople skills with the ability to lead and motivate a teamAbility to work in high-pressure situations and to “think on your feet”Strong business acumen-use of business analyticsMinimum Education – Any GraduateExperience: Minimum 2 Years of experience into store operations (Automobile/Retail/FMCD/Lifestyle Retail Experience)Requirements1. Experience of managing store and sales2. Team handling experience3. Inventory handling experience4. Managing customer and escalation5. Any Graduate with minimum 2 years experience in Automobile/Retail/FMCD/Lifestyle Retail Experience as store manager or store in-chargeBenefitsSalary: LPA to maximum LPA CTCNotice period : up to a maximum of 15 days.

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