
Automotive Service Advisor
4 days ago
**Responsibilities include**:
- Developing store strategies to raise customers pool, expand store traffic, and optimize profitability
- Meeting sales goals by training, motivating, mentoring and providing feedback to store staff
- Ensuring high levels of customers satisfaction through excellent service
**Location**:Kundalahalli Gate, Bengaluru
**Experience Required**: Minimum [2 years] in store operations and sales**Driving Skills**: Mandatory (Valid Driving License)
**Key Responsibilities**:
- **Store & Team Management**:
- Maintain cleanliness of the store and machines.
- Ensure the team is allocated tasks efficiently.
- Monitor and enhance store-level revenue, walk-in sales, and overall customer satisfaction.
- **Vehicle Handling**:
- Oversee car receiving and task allocation to the team.
- Prepare checklists and update car statuses regularly.
- Upload car interior, exterior, and progress pictures in the group.
- **Customer Engagement**:
- Conduct vehicle inspections before delivery.
- Communicate with customers regarding delivery timelines.
- Handle payment collection and ensure exceptional customer experiences.
- **Delivery & Logistics**:
- Arrange drivers for vehicle delivery.
- Close the store at the end of the day efficiently.
- **Inventory & Maintenance**:
- Update stock requirements and report maintenance issues promptly.
**Requirements**:
- Proven experience in store sales and operations management.
- Ability to drive and possess a valid driving license.
- Strong organizational and communication skills.
- Team leadership and customer service experience.
**What We Offer**:
- Competitive salary and benefits.
- Opportunity to work with a growing and dynamic team.
- Hands-on experience in the automotive care industry.
Pay: From ₹35,000.00 per month
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Work from home
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
**Experience**:
- Automotive service: 1 year (preferred)
- working: 3 years (preferred)
License/Certification:
- Driving Licence (required)
Work Location: In person
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