Automotive Store Manager

2 weeks ago

Bengaluru, India 2coms Full time

Job Description Job Title: Experience Center Manager Roles and Responsibilities Overseeing the overall management of the store Ensuring the store is manned at all times by Brand Champions Meeting daily, weekly & monthly conversion targets for the store Supervising the follow-up of leads by the team Ensuring uniform lead allotment for the Brand Champions Providing finance support to customers with the help of financers Ensuring adherence to sales SOP by the store team Hiring, training, motivating, counseling, and monitoring the performance of all new-vehicle sales employees Maintaining an accurate daily log reflecting all sales activities in the Experience Center Implementing and monitoring a prospecting and sales control system for proper follow-up of potential buyers Developing and monitoring a follow-up system for new-vehicle purchasers Maintaining a customer-focused sales environment throughout the sales, delivery, and follow-up process Conducting daily and weekly sales meetings Staying updated on market trends by conducting analysis and monitoring competitors' activities Providing suggestions and recommendations for in-store merchandising, customer service approach, and other areas to improve the business Producing sales, KPI, and other communicated reports on a daily, weekly, monthly, quarterly, and yearly basis Overseeing stock count, control, and proper record of all stock movements and inventory Ensuring consistency in customer service by all associates based on established SOPs Handling after sales queries and complaints Providing on-job training to the team members Ensuring strong communication between the associates and transfer of all important information within the team Qualifications, Experience & Skills Excellent interpersonal and communication skills Enthusiastic, self-confident, well presented and self-motivated, Strong problem-solving attitude Demonstrable success gained as Store Manager with a recognized retail brand Demonstrate leadership capabilities and regularly exceeds expectations People skills with the ability to lead and motivate a team Ability to work in high-pressure situations and to “think on your feet” Strong business acumen-use of business analytics Minimum Education – Any Graduate Experience: Minimum 2 Years of experience into store operations (Automobile/Retail/FMCD/Lifestyle Retail Experience) Requirements 1. Experience of managing store and sales 2. Team handling experience 3. Inventory handling experience 4. Managing customer and escalation 5. Any Graduate with minimum 2 years experience in Automobile/Retail/FMCD/Lifestyle Retail Experience as store manager or store in-charge Benefits Salary: 3.5 LPA to maximum 4.5 LPA CTC Notice period : up to a maximum of 15 days. Requirements Minimum Education – Any Graduate Experience: Minimum 2 Years of experience in store operations (Automobile/Retail/FMCD/Lifestyle Retail Experience)

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