Front Desk Manager

2 weeks ago


Mumbai, India Seven Consultancy Full time

JOB DETAILS


1 To lead the Front office team towards achieving the highest standards of client services.
2 To achieve team and individual sales targets while converting all leads into Studio walk-ins. 
3 Handling inquiries on phone as well as on emails.
4 Ensure that all the Brand Standards are followed.
5 Monitor front office personnel to ensure clients receive prompt, cordial attention and personal recognition
6 Monitor each and every front Office task and Guest Relations personnel.
7 Compile statistics for front office and provide reports relating to that area
8 Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of self and colleagues at front Office.
9 Coordinate with contact Center & pan India head FD head according to protocol.
FUNCTIONAL AREA
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