Projects Operations Manager

1 day ago

Mumbai, Maharashtra, India White Force Full time

Job description

Role Title: Operations Manager - Large Projects

Job Purpose

To oversee end-to-end execution of facade projects through effective coordination with

internal teams and clients, while maintaining full P&L accountability and driving

operational excellence.

Reporting Hierarchy

Role Reports to Director

Dotted line

reporting (if

any):

Roles Reporting to this role

No. of

Reporting

Levels:

Job Description

Areas of Responsibility Indicative Activities

Timely Project Execution

Understand the project scope for all projects assigned

Review the project plan prepared by the planning team, provide inputs if

necessary and provide sign off

Participate in project kick off meetings with the client along with the project

manager to understand client expectations.

Particpate in internal kick off meeing arranged by the planning team. Provide

brief to the all stakeholders on client and project related exepctations

Collaborate with internal teams, including procurement, factory, design and site

teams, to ensure seamless project execution

Attend regular client meetings to discuss expectations, progress, challenges.

Prepare action plans to address any specific bottleneck with the respective

internal stakeholder to drive closure

Attend project progress meetings arranged by the planning team. Identify and

address any bottlenecks, delays with appropriate solutons and track the

implementation of the same

Billing & Recovery

Ensure timely raising of invoices as per the agreed project milestones.

Monitor receivables and follow up on outstanding payments to ensure healthy

cash flow

Resolve any billing disputes or clarifications in coordination with the client and

internal teams

Collaborate with sales team for cost approvals for any variations in scope and

revised CDS. Ensure the revised CDS is sent to all stakeholders involved in the

project

Risk Management

Identify potential risks associated with the project execution across all assigned

projects

Assess the impact of identified risks on project timelines and budgets

Develop risk mitigation strategies and action plans to address identified risks

and ensure its effective implementation in consultation with respective internal

teams

Monitor and evaluate the effectiveness of risk mitigation efforts throughout the

project lifecycle across all assigned projects

Stakeholder Management

Maintain clear and effective communication with all project stakeholders

including client, ensuring alignment and addressing any issues promptly

Act as the primary point of contact for clients, ensuring their requirements are

met and concerns are addressed

Ensure all information related to the project provided by the client from time to

time is passed on to all internal stakeholders

Ensure regular updates are sent to client on project progress and milestones.

Ensure timely updates of information on the project is submitted to planning

team

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