Voice and Accent Trainer

1 week ago

Bengaluru, India HireRight Full time

Overview

We are seeking a dynamic and experienced Voice and Accent Coach to enhance communication skills, pronunciation, and overall vocal delivery for employees. The role involves training individuals and groups to achieve clarity, confidence, and professionalism in spoken English, with a strong focus on neutralizing regional accents and improving customer interaction quality.

Responsibilities

Training DeliveryConduct individual and group training sessions on voice modulation, diction, pronunciation, and accent neutralization.Design and deliver coaching modules tailored to different levels (entry-level agents, team leaders, managers).Provide role plays, mock calls, and practice sessions to simulate real customer interactions.Assessment & FeedbackAssess participants’ voice and accent skills through pre- and post-training evaluations.Provide constructive, personalized feedback and development plans.Track progress and share reports with stakeholders.Curriculum DevelopmentDevelop and update training content, including learning aids, practice exercises, and digital resources.Stay updated with global communication standards, cultural nuances, and linguistic best practices.Coaching & SupportOffer one-on-one coaching for employees requiring additional support.Partner with Quality and Training teams to identify recurring communication gaps and design interventions.Support new hire onboarding and transition programs.

Key Skills & Competencies

Excellent command over spoken and written English.Strong understanding of phonetics, intonation, and articulation.Ability to teach neutral English (international standard – US/UK/Global Neutral).Strong facilitation, presentation, and coaching skills.Empathetic and patient approach to adult learning.Handling irate callers.Cultural Sensitization.Ability to engage participants in fun, interactive, and practical sessions.

Qualifications

Qualifications & Experience

Bachelor’s degree in English, Linguistics, Communication, or related field (preferred).Certification in phonetics/voice coaching/accent training is an advantage.2–5 years of experience in voice and accent training, preferably in BPO, customer service, or corporate training environment.Proven track record of successfully improving participants’ spoken communication.

Performance Metrics

Improvement in participants’ voice and accent assessment scores.Training effectiveness (measured by post-training feedback and on-the-job performance).Reduced communication-related errors or escalations in customer interactions.Positive participant engagement and feedback.

What do we offer

HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.

  • Voice & Accent Trainer

    1 week ago

    Bengaluru, India Maxpact Full time

    We are hiring for Voice & Accent Trainer profile. Location - Bangalore Exp - 2 Years in Voice & Accent/Communication Training Shift - Rotational Language - English & Hindi Salary - Upto 6 LPA Thanks, Tanveer Zaidi Pay: Up to ₹600,000.00 per year Schedule: - Rotational shift **Education**: - Bachelor's (preferred) **Experience**: -...

  • Voice and Accent Trainer

    1 week ago

    Bengaluru, Karnataka, India Star Secutech pvt ltd Full time

    **Greetings from Star Secutech Pvt Ltd!!!!** **Job Title**: Voice and Accent Trainer (BPO) **Location**: Electronic City, Bangalore **Job Type**: Full-time **Work Setup**: On-site (WFO) **Shift**: US Shift **Qualifications**: - College Graduate or Higher Secondary (Preferred: Degree in HR, Mass Communication, Psychology, Education, or Business...

  • Voice and Accent Trainer

    5 minutes ago

    Bengaluru, Karnataka, India Star Secutech pvt ltd Full time

    **Greetings from Star Secutech!!!!!!** **Role**: Voice & Accent Trainer **Location**: Bangalore **Qualifications**: College Graduate/Higher Secondary **Experience**: 5+ Yrs (At least 1 year of trainer experience in the BPO setting as a V&A/ Pre-process trainer) **Mandatory Skills**: - Training Delivery - Training Needs Analysis - Training Design &...

  • Voice & Accent Trainer

    1 week ago

    Bengaluru, Karnataka, India Fortrea Full time

    As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access, and technology solutions across more than 20 therapeutic areas. Conducting operations in...

  • Voice and Accent Trainer

    1 week ago

    Bengaluru, Karnataka, India Kotumb Full time

    We are hiring for **voice and accent trainer (International Voice process)** - **2 years experience as VNA trainer (international voice ) on papers**: - 5 years experience in international voice process - Domestic experience cant be considered - 10+2+3 or graduate can apply - excellent communication - work location Bangalore - salary upto 9LPA - flexible...

  • Accent Trainer

    2 weeks ago

    Bengaluru, India AIMLEAP Full time

    AIMLEAP is Hiring: Accent Trainer - US Voice (Contact Center - US Voice Process) Experience: 2 to 10 Years Location: Work from Home/Bangalore, India No of positions: 2 Nos Industry Type: BPO/Call Centre - US Voice Process Functional Area: Teaching, Training & CoE Role Category: Corporate Training Type of Role: Full time/Part time **Salary**: 5 Lacs to 15...

  • Voice & Accent Trainer

    4 days ago

    Bengaluru, India Next Learn Technologies Full time

    The Accent Trainer will be responsible for assessing candidates' language skills, designing and delivering accent training programs, providing feedback and tracking progress. Help individuals improve their pronunciation, intonation & speech clarity Required Candidate profile Experience in language training, accent modification or phoneticsProficiency in...

  • Voice and Accent Trainer

    2 days ago

    Bengaluru, Karnataka, India Dhanara Technologies Full time

    **Client Services Instructor (Trainer)** **With Inbound International Voice experience (US Accent & Soft Skills Training)** **4 -5 years** of **training or instructor experience** **Extensive knowledge of the US healthcare industry** specifically payer operations and/or provider office operations, knowledge of claims processing systems and ED Exp in US...

  • Voice & Accent Trainer

    2 weeks ago

    Bengaluru, India Hemmersbach GmbH & Co. KG Full time

    Voice and Accent Neutralization Trainer for performing training needs assessments, delivering accent neutralization and communication skills training, creating learning materials - India - Bengaluru - Professionals - Full-time **—** Your Benefits **—****: - Buddy program- Flat hierarchies- Health insurance- Internal career development- International...

  • Voice and Accent Trainer

    1 week ago

    Bengaluru, Karnataka, India Star Secutech pvt ltd Full time

    **Greetings from Star Secutech!!!!** **Job Title**: Voice and Accent Trainer (BPO) **Location**: Electronic City, Bangalore **Job Type**: Full-time **Work Setup**: On-site (WFO) **Shift**: US Shift **Qualifications**: - College Graduate or Higher Secondary (Preferred: Degree in HR, Mass Communication, Psychology, Education, or Business Management) -...