Technical Support Engineer
3 days ago
Job Title: Technical Support Engineer (German Language) Client: HCL Payroll: TECEZE Work Type: Remote / Full-time Service Hours: German Business Hours (8:00 AM – 5:00 PM CET / 11:30 AM – 8:30 PM IST) Job Summary: We are seeking a skilled and customer-oriented Remote Technical Support Engineer with C1-level proficiency in German and strong English communication skills. The ideal candidate will have experience providing technical support to end-users in a remote setup, ensuring quick and effective resolution of hardware, software, and network-related issues. Key Responsibilities: Provide L1/L2 remote technical support to end-users across global locations. Troubleshoot and resolve hardware, software, and networking issues on laptops, desktops, and mobile devices. Manage and resolve support tickets efficiently using ITSM or ticketing systems (e.g., ServiceNow, Remedy). Assist users with issues related to Windows OS, MS Office Suite, and common business applications . Communicate technical information clearly to non-technical users, ensuring high customer satisfaction. Collaborate with cross-functional teams to escalate and resolve complex issues promptly. Maintain detailed documentation of technical issues and solutions provided. Contribute to knowledge base updates and process improvements. Required Skills and Qualifications: C1-level proficiency in German (spoken and written). Good Business English communication skills (spoken and written). 2–3 years of experience in remote technical support roles (L1/L2 preferred). Strong understanding of Windows operating systems , MS Office , and basic networking concepts . Familiarity with ITSM tools such as ServiceNow, Remedy, etc. Excellent interpersonal and customer service skills. Strong problem-solving and analytical abilities. Ability to work independently and as part of a distributed global team. Experience working with enterprise clients or in a multilingual, multicultural environment is an added advantage. Additional Details: MSA/SOW Status: MSA signed Shift Timing: 11:30 AM – 8:30 PM IST (aligned to German business hours)
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Technical Support Engineer
1 week ago
bangalore, India Cyware Full timeAbout CywareCyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Support Engineer
3 days ago
bangalore, India Cyware Full timeAbout Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Support Engineer
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bangalore, India Talentgigs Full timeRole: Technical Support Executive - Voice Experience: 1year. Location: Coimbatore. JD: The L1 - Support Engineer is responsible for providing high-quality technical support for the Saasant platform to customers, developers and prospects across the World through email, phone interactions, chats, desktop sharing with customers and by using incident tracking...
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Technical Support Engineer
1 week ago
bangalore, India Talentgigs Full timeRole: Technical Support Executive - VoiceExperience: 1year.Location: Coimbatore.JD:The L1 - Support Engineer is responsible for providing high-quality technical support for the Saasant platform to customers, developers and prospects across the World through email, phone interactions, chats, desktop sharing with customers and by using incident tracking...
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Technical Support Engineer
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bangalore, India Ascendion Full timeJob Title :: L2/L3 Support Engineer (AS400) Location :: Bengaluru, India (Hybrid) Job Description: Top Skills: AS400 RPG/COBOL SQL/DB2 Exposure to .Net/Java Core / Must Have: Troubleshooting skills: Ability to diagnose and resolve complex application issues. Communication skills: Strong verbal and written communication skills. High end reasoning and...
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Technical Support Engineer
1 week ago
Bangalore Urban, India Cyware Full timeAbout CywareCyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Support Engineer
1 week ago
bangalore district, India Cyware Full timeAbout Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Support Engineer
1 week ago
Bangalore Urban, India Cyware Full timeAbout Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Support Representative – Voice
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bangalore, India TRDFIN Support Services Pvt Ltd Full timeLocation: Noida Sec 135 Role & responsibilities: • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. • Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. • Walks customers through common phone hardware and...
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Technical Support Engineering
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Bangalore, Karnataka, India Microsoft Full timeWith more than 45 000 employees and partners worldwide the Customer Experience and Success CE S organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft s products and services ignited by our people and culture We drive cross-company alignment and execution ensuring...
