Technical Support Engineer
3 days ago
About Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed security teams. Cyware is widely deployed by enterprises, government agencies, and MSSPs, and is the leading threat intelligence sharing platform for global ISACs and CERTs. Your next opportunity starts here More on Cyware: ( About the Role We are looking for a motivated and customer-focused Technical Support Engineer with 2 to 3 years of experience in providing technical assistance and troubleshooting. The ideal candidate will have strong problem-solving skills, hands-on experience with Linux systems, and a solid understanding of cyber security concepts. Knowledge of Python or scripting will be considered an advantage. Key Responsibilities: Provide technical support to customers via email, chat, and remote sessions Diagnose, troubleshoot, and resolve product or environment-related issues within defined service level agreements Handle incident management, escalation cases, and perform root cause analysis Collaborate with engineering teams to reproduce and resolve complex technical problems Document solutions, create knowledge base articles, and contribute to process improvement Support customer onboarding, upgrades, and integration activities as needed Required Skills and Qualifications: 2 to 3 years of experience in a technical support or systems engineering role Strong knowledge of Linux systems (administration, troubleshooting, scripting) Knowledge of Threat Intelligence platforms, Security Orchestration Automation and Response (SOAR) solutions, and other cybersecurity products Basic understanding of networking and security concepts (firewalls, virtual private networks, protocols, and security tools) Strong troubleshooting, analytical, and problem-solving skills Excellent communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders Ability to work independently and as part of a team in a fast-paced environment Preferred or Good to Have Experience with Python or other scripting languages for automation Familiarity with Security Information and Event Management (SIEM) and log management tools Exposure to ticketing systems such as Jira, ServiceNow, and Zendesk.
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Technical Support Engineer
1 week ago
bangalore, India Cyware Full timeAbout CywareCyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Support Engineer
1 week ago
bangalore, India Talentgigs Full timeRole: Technical Support Executive - VoiceExperience: 1year.Location: Coimbatore.JD:The L1 - Support Engineer is responsible for providing high-quality technical support for the Saasant platform to customers, developers and prospects across the World through email, phone interactions, chats, desktop sharing with customers and by using incident tracking...
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Technical Support Engineer
1 week ago
bangalore, India Talentgigs Full timeRole: Technical Support Executive - Voice Experience: 1year. Location: Coimbatore. JD: The L1 - Support Engineer is responsible for providing high-quality technical support for the Saasant platform to customers, developers and prospects across the World through email, phone interactions, chats, desktop sharing with customers and by using incident tracking...
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Technical Support Engineer
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bangalore, India Ascendion Full timeJob Title :: L2/L3 Support Engineer (AS400) Location :: Bengaluru, India (Hybrid) Job Description: Top Skills: AS400 RPG/COBOL SQL/DB2 Exposure to .Net/Java Core / Must Have: Troubleshooting skills: Ability to diagnose and resolve complex application issues. Communication skills: Strong verbal and written communication skills. High end reasoning and...
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Technical Support Engineer
1 week ago
Bangalore Urban, India Cyware Full timeAbout CywareCyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Support Engineer
1 week ago
Bangalore Urban, India Cyware Full timeAbout Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Support Engineer
1 week ago
bangalore district, India Cyware Full timeAbout Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Support Representative – Voice
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bangalore, India TRDFIN Support Services Pvt Ltd Full timeLocation: Noida Sec 135 Role & responsibilities: • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. • Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. • Walks customers through common phone hardware and...
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Technical Support Engineering
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Bangalore, Karnataka, India Microsoft Full timeWith more than 45 000 employees and partners worldwide the Customer Experience and Success CE S organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft s products and services ignited by our people and culture We drive cross-company alignment and execution ensuring...
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Technical Support Engineer
1 week ago
bangalore, India Ascendion Full timeJob Title :: L2/L3 Support Engineer (AS400)Location :: Bengaluru, India (Hybrid)Job Description:Top Skills:AS400RPG/COBOLSQL/DB2Exposure to .Net/JavaCore / Must Have:Troubleshooting skills: Ability to diagnose and resolve complex application issues.Communication skills: Strong verbal and written communication skills.High end reasoning and problem-solving...
