Technical Support Engineer
24 hours ago
About CywareCyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed security teams. Cyware is widely deployed by enterprises, government agencies, and MSSPs, and is the leading threat intelligence sharing platform for global ISACs and CERTs.Your next opportunity starts hereMore on Cyware: (www.cyware.com) About the RoleWe are looking for a motivated and customer-focused Technical Support Engineer with 2 to 3 years of experience in providing technical assistance and troubleshooting. The ideal candidate will have strong problem-solving skills, hands-on experience with Linux systems, and a solid understanding of cyber security concepts. Knowledge of Python or scripting will be considered an advantage.Key Responsibilities:Provide technical support to customers via email, chat, and remote sessionsDiagnose, troubleshoot, and resolve product or environment-related issues within defined service level agreementsHandle incident management, escalation cases, and perform root cause analysisCollaborate with engineering teams to reproduce and resolve complex technical problemsDocument solutions, create knowledge base articles, and contribute to process improvementSupport customer onboarding, upgrades, and integration activities as neededRequired Skills and Qualifications:2 to 3 years of experience in a technical support or systems engineering roleStrong knowledge of Linux systems (administration, troubleshooting, scripting)Knowledge of Threat Intelligence platforms, Security Orchestration Automation and Response (SOAR) solutions, and other cybersecurity productsBasic understanding of networking and security concepts (firewalls, virtual private networks, protocols, and security tools)Strong troubleshooting, analytical, and problem-solving skillsExcellent communication skills, with the ability to explain technical issues to both technical and non-technical stakeholdersAbility to work independently and as part of a team in a fast-paced environmentPreferred or Good to HaveExperience with Python or other scripting languages for automationFamiliarity with Security Information and Event Management (SIEM) and log management toolsExposure to ticketing systems such as Jira, ServiceNow, and Zendesk.
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Technical Support Engineer
4 days ago
bangalore, India Greenovative Energy Full timeThis is a full-time, on-site role for a Technical Support Engineer specializing in Industrial Automation, based in Pune. In this role, you will be responsible for providing technical support to customers, diagnosing and resolving technical issues, troubleshooting industrial automation systems, and ensuring client satisfaction. Key Skills: -• Excellent...
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Technical Support Engineer
21 hours ago
bangalore, India Licious Full timeAbout the Role :We are looking for a technically sound and process-driven Technical Support Engineer who can handle L0–L1 troubleshooting, automate recurring issues, and bridge the gap between support and engineering. You’ll be responsible for first-line diagnostics, log analysis, and escalating critical issues with clear context.Key Responsibilities...
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Technical Support Engineer
1 week ago
Bangalore, India Cyware Full timeAbout Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Support Engineer
2 weeks ago
Bangalore, India Cyware Full timeAbout Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware's Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Support Engineer
1 week ago
bangalore, India Licious Full timeAbout the Role :We are looking for a technically sound and process-driven Technical Support Engineer who can handle L0–L1 troubleshooting, automate recurring issues, and bridge the gap between support and engineering. You'll be responsible for first-line diagnostics, log analysis, and escalating critical issues with clear context.Key Responsibilities :-...
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Technical Support Engineer
3 days ago
Bangalore, India Licious Full timeAbout the Role : We are looking for a technically sound and process-driven Technical Support Engineer who can handle L0–L1 troubleshooting, automate recurring issues, and bridge the gap between support and engineering. You’ll be responsible for first-line diagnostics, log analysis, and escalating critical issues with clear context. Key Responsibilities :...
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Technical Support Engineer
1 week ago
Bangalore, India Testsigma Full timeAbout Testsigma Testsigma is a modern, AI-powered, low-code test automation platform that makes it easy for QA teams to automate web, mobile, and API tests using simple English. Teams can create, run, and maintain automated tests across thousands of browsers, devices, and environments without writing code. Global brands such as Cisco, Samsung, Bosch,...
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Technical Support Engineer
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bangalore, India Testsigma Full timeAbout TestsigmaTestsigma is a modern, AI-powered, low-code test automation platform that makes it easy for QA teams to automate web, mobile, and API tests using simple English. Teams can create, run, and maintain automated tests across thousands of browsers, devices, and environments without writing code.Global brands such as Cisco, Samsung, Bosch,...
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Technical Support Engineer
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bangalore, India Alaan الآن Full timeAbout AlaanAlaan is the SuperCardTM for businesses and the most loved fintech in the Middle East. Our mission is to simplify finance for businesses so they can save time and money.Alaan provides everything businesses need to manage and control expenses, including the SuperCardTM, AI-powered automation and insights, streamlined accounting, and centralized...
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Technical Support Engineer
24 hours ago
bangalore, India Cyvica Technologies Full timeCompany DescriptionCyvica Technologies Pvt Ltd is a leading cloud and security solutions provider, empowering businesses to adopt Microsoft Cloud with confidence and advanced protection. We specialize in Azure, Microsoft 365, Intune, Security, Identity & Access Management (IAM), and Microsoft Defender XDR. Our mission is to build highly secure, modern, and...
