Technical Support Engineer
4 weeks ago
About Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed security teams. Cyware is widely deployed by enterprises, government agencies, and MSSPs, and is the leading threat intelligence sharing platform for global ISACs and CERTs. Your next opportunity starts here More on Cyware: (www.cyware.com) About the Role We are looking for a motivated and customer-focused Technical Support Engineer with 2 to 3 years of experience in providing technical assistance and troubleshooting. The ideal candidate will have strong problem-solving skills, hands-on experience with Linux systems, and a solid understanding of cyber security concepts. Knowledge of Python or scripting will be considered an advantage. Key Responsibilities: - Provide technical support to customers via email, chat, and remote sessions - Diagnose, troubleshoot, and resolve product or environment-related issues within defined service level agreements - Handle incident management, escalation cases, and perform root cause analysis - Collaborate with engineering teams to reproduce and resolve complex technical problems - Document solutions, create knowledge base articles, and contribute to process improvement - Support customer onboarding, upgrades, and integration activities as needed Required Skills and Qualifications: - 2 to 3 years of experience in a technical support or systems engineering role - Strong knowledge of Linux systems (administration, troubleshooting, scripting) - Knowledge of Threat Intelligence platforms, Security Orchestration Automation and Response (SOAR) solutions, and other cybersecurity products - Basic understanding of networking and security concepts (firewalls, virtual private networks, protocols, and security tools) - Strong troubleshooting, analytical, and problem-solving skills - Excellent communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders - Ability to work independently and as part of a team in a fast-paced environment Preferred or Good to Have - Experience with Python or other scripting languages for automation - Familiarity with Security Information and Event Management (SIEM) and log management tools - Exposure to ticketing systems such as Jira, ServiceNow, and Zendesk.
-
Technical Support Engineer
1 week ago
Bangalore, India GreenDot Digital Full timeGreenDot Digital is looking for a strong Technical Support Engineering for an exciting Silicon Valley AI startup. Bangalore is the prefered location, but remote working will also be considered for the right candidate. The Support Engineer is primarily responsible for providing technical support to customers by troubleshooting and resolving technical issues...
-
Technical Support Engineer
1 week ago
bangalore, India GreenDot Digital Full timeGreenDot Digital is looking for a strong Technical Support Engineering for an exciting Silicon Valley AI startup. Bangalore is the prefered location, but remote working will also be considered for the right candidate. The Support Engineer is primarily responsible for providing technical support to customers by troubleshooting and resolving technical issues...
-
Technical Support Engineer
2 weeks ago
bangalore, India Cyware Full timeAbout CywareCyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware's Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed security...
-
Technical Support Engineer
5 days ago
bangalore, India ORO Labs Full timeJob Title: Technical Support Engineer Location: India (Remote) Experience Required: 5–8 Years Employment Type: Full-Time About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can...
-
Technical Support Engineer
1 week ago
bangalore, India ORO Labs Full timeJob Title: Technical Support Engineer Location: India (Remote) Experience Required: 5–8 Years Employment Type: Full-Time About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can...
-
Technical Support Engineer
1 week ago
bangalore, India ORO Labs Full timeJob Title: Technical Support EngineerLocation: India (Remote)Experience Required: 5–8 YearsEmployment Type: Full-TimeAbout ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can...
-
Technical Support Engineer
23 hours ago
bangalore, India Movate Full timeHello Folks, We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role. Job Role and responsibilities Min 1 yr Experience in Tech support & Strong in networking concepts. Graduate with Computer Science Background is mandatory. Engineering background,...
-
Technical Support Engineer
2 days ago
bangalore, India 91HR Full timeImplementation Engineer Location: Margao -Goa Job Summary: The Implementation Engineer will be responsible for deploying, configuring, and supporting company software solutions at client sites or remotely. The role involves close coordination with clients, internal teams, and stakeholders to ensure smooth implementation, integration, and delivery of products...
-
Technical Support Engineer
5 days ago
bangalore, India OneXtel Full timeJobDescription We are seeking a skilled Technical Support Engineer to join our team. The ideal candidate will possess technical troubleshooting abilities, excellent communication skills, and the Capacity to work on a range of complex issues related to API and UI. You will be responsible for providing technical support to our customers, ensuring prompt and...
-
Technical Support Engineer
2 weeks ago
bangalore, India IQnext Full timeAbout IQnext We're revolutionizing the way buildings are managed, shifting them away from traditional facilities management to a smarter, data-driven approach. IQnext is an integrated, centralized platform that is disrupting buildings and real estate infrastructure with its new-age cloud-based solution, delivering long-term sustainability and operational...
