Technical Support Engineer
2 weeks ago
About IQnext We're revolutionizing the way buildings are managed, shifting them away from traditional facilities management to a smarter, data-driven approach. IQnext is an integrated, centralized platform that is disrupting buildings and real estate infrastructure with its new-age cloud-based solution, delivering long-term sustainability and operational efficiency that is scalable across portfolios. Job Summary We are seeking a Technical Support Engineer who can assist our customers with IoT devices and cloud-based solutions. You will troubleshoot, diagnose, and resolve both software and hardware problems. Designation- Technical Support Engineer Experience- 1-3 Years Role Type- Individual Contributor Job Location- Bangalore (On-site) Responsibilities Deliver exceptional technical support by promptly addressing client queries and issues. Manage incoming tickets/calls and resolve them while ensuring adherence to our SLA. Proactively identify root causes of problems and implement corrective/preventive actions. Collaborate with internal teams, partners, clients, engineers, and other technicians to ensure effective service delivery. Generate RCA reports and maintain internal documentation. Monitor cloud applications and critical devices. Maintain and enhance operational procedures related to incident management, monitoring, preventative maintenance, expansions, and upgrades. Perform first-level troubleshooting for cloud applications and field devices, providing remote/on-site assistance. We're looking for someone who Graduation/Post Graduation degree in Comp. Science/IT/Electronics (B.E/B.tech, B.Sc, BCA etc.) Excellent technical skills – Cloud Apps, Basic Linux, and Networking Proficient in Documentation handling using MS Word, Excel, PowerPoint Curious and with excellent communication (written and verbal) Eagerness to solve problems, build relationships with clients and customers and Stakeholder management Should be willing to travel (Local/outstation) Good to have Knowledge in Cloud computing, SQL queries, Remote Troubleshooting Experience in handling Ticketing tools (Zoho Desk, Freshdesk, Zendesk etc.) Some degree of understanding of SaaS products. Basic Domain knowledge in Lighting, Building Automation, BMS, HVAC, and Control systems Proficiency in multiple languages (English, Hindi, Kannada, Tamil etc.) Benefits Medical Insurance Travel allowance Comp-off when worked on Saturday/Sunday Access to the e-learning platform
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Technical Support Engineer
1 week ago
Bangalore, India GreenDot Digital Full timeGreenDot Digital is looking for a strong Technical Support Engineering for an exciting Silicon Valley AI startup. Bangalore is the prefered location, but remote working will also be considered for the right candidate. The Support Engineer is primarily responsible for providing technical support to customers by troubleshooting and resolving technical issues...
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Technical Support Engineer
1 week ago
bangalore, India GreenDot Digital Full timeGreenDot Digital is looking for a strong Technical Support Engineering for an exciting Silicon Valley AI startup. Bangalore is the prefered location, but remote working will also be considered for the right candidate. The Support Engineer is primarily responsible for providing technical support to customers by troubleshooting and resolving technical issues...
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Technical Support Engineer
2 weeks ago
bangalore, India Cyware Full timeAbout CywareCyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware's Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed security...
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Technical Support Engineer
4 weeks ago
Bangalore, India Cyware Full timeAbout Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Support Engineer
5 days ago
bangalore, India ORO Labs Full timeJob Title: Technical Support Engineer Location: India (Remote) Experience Required: 5–8 Years Employment Type: Full-Time About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can...
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Technical Support Engineer
1 week ago
bangalore, India ORO Labs Full timeJob Title: Technical Support Engineer Location: India (Remote) Experience Required: 5–8 Years Employment Type: Full-Time About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can...
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Technical Support Engineer
1 week ago
bangalore, India ORO Labs Full timeJob Title: Technical Support EngineerLocation: India (Remote)Experience Required: 5–8 YearsEmployment Type: Full-TimeAbout ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can...
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Technical Support Engineer
1 day ago
bangalore, India Movate Full timeHello Folks, We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role. Job Role and responsibilities Min 1 yr Experience in Tech support & Strong in networking concepts. Graduate with Computer Science Background is mandatory. Engineering background,...
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Technical Support Engineer
3 days ago
bangalore, India 91HR Full timeImplementation Engineer Location: Margao -Goa Job Summary: The Implementation Engineer will be responsible for deploying, configuring, and supporting company software solutions at client sites or remotely. The role involves close coordination with clients, internal teams, and stakeholders to ensure smooth implementation, integration, and delivery of products...
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Technical Support Engineer
5 days ago
bangalore, India OneXtel Full timeJobDescription We are seeking a skilled Technical Support Engineer to join our team. The ideal candidate will possess technical troubleshooting abilities, excellent communication skills, and the Capacity to work on a range of complex issues related to API and UI. You will be responsible for providing technical support to our customers, ensuring prompt and...
