Technical Support Engineer
4 weeks ago
About CywareCyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed security teams. Cyware is widely deployed by enterprises, government agencies, and MSSPs, and is the leading threat intelligence sharing platform for global ISACs and CERTs.Your next opportunity starts hereMore on Cyware: (www.cyware.com) About the RoleWe are looking for a motivated and customer-focused Technical Support Engineer with 2 to 3 years of experience in providing technical assistance and troubleshooting. The ideal candidate will have strong problem-solving skills, hands-on experience with Linux systems, and a solid understanding of cyber security concepts. Knowledge of Python or scripting will be considered an advantage.Key Responsibilities:Provide technical support to customers via email, chat, and remote sessionsDiagnose, troubleshoot, and resolve product or environment-related issues within defined service level agreementsHandle incident management, escalation cases, and perform root cause analysisCollaborate with engineering teams to reproduce and resolve complex technical problemsDocument solutions, create knowledge base articles, and contribute to process improvementSupport customer onboarding, upgrades, and integration activities as neededRequired Skills and Qualifications:2 to 3 years of experience in a technical support or systems engineering roleStrong knowledge of Linux systems (administration, troubleshooting, scripting)Knowledge of Threat Intelligence platforms, Security Orchestration Automation and Response (SOAR) solutions, and other cybersecurity productsBasic understanding of networking and security concepts (firewalls, virtual private networks, protocols, and security tools)Strong troubleshooting, analytical, and problem-solving skillsExcellent communication skills, with the ability to explain technical issues to both technical and non-technical stakeholdersAbility to work independently and as part of a team in a fast-paced environmentPreferred or Good to HaveExperience with Python or other scripting languages for automationFamiliarity with Security Information and Event Management (SIEM) and log management toolsExposure to ticketing systems such as Jira, ServiceNow, and Zendesk.
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Technical Support Engineer
4 weeks ago
Bangalore Urban, India Cyware Full timeAbout Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Trainer
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Bangalore, India Tek Support Full timeJob Title: Technical Trainer - Mechanical / Design / Industrial Engineering Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production...
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Technical Trainer – Mechanical
2 weeks ago
bangalore, India Tek Support Full timeJob Title: Technical Trainer – Mechanical / Design / Industrial Engineering Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production...
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Technical Support Engineer
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bangalore, India Mech-Mind Robotics Full timeJob Description: 1.Support the sales strategies and customer interaction of the outside sales team. 2.Develop and implement processes between sales and solutions engineering. 3.Coordinate and participate in technical demonstrations, presentations and proposals for customers and prospects . 4.Provide technical expertise and support to the sales team and...
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Technical Support Engineer
2 days ago
Bangalore, India Evalify-IQ Full timeProvides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support. Essential Job Functions: Taking ownership of customer issues reported and responding to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems by providing guidance...
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bangalore, India Tek Support Full timeJob Title: AI/ML Engineer – Technical Interview Panel ExpertExperience Level: 20+ years (with core ML/DL hands-on background)Location: RemoteEmployment Type: Full-TimeJob Summary:We are hiring a seasoned AI/ML Engineer to join as a Technical Interview Panel Expert, responsible for evaluating candidate technical depth in machine learning, deep learning, and...
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Technical Support Engineer
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bangalore, India Licious Full timeAbout the Role :We are looking for a technically sound and process-driven Technical Support Engineer who can handle L0–L1 troubleshooting, automate recurring issues, and bridge the gap between support and engineering. You’ll be responsible for first-line diagnostics, log analysis, and escalating critical issues with clear context.Key Responsibilities...
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AI/ML Engineer
2 days ago
Bangalore, India Tek Support Full timeJob Title: AI/ML Engineer – Technical Interview Panel Expert Experience Level: 20+ years (with core ML/DL hands-on background) Location: Remote Employment Type: Full-Time Job Summary: We are hiring a seasoned AI/ML Engineer to join as a Technical Interview Panel Expert , responsible for evaluating candidate technical depth in machine learning, deep...
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Technical Support Engineer
3 days ago
bangalore, India Cyware Full timeAbout CywareCyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Support Engineer
2 weeks ago
Bangalore, India Cyware Full timeAbout Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
