Care Coordinator
1 week ago
Company Description Luma Fertility is a next-generation fertility company founded by second-time entrepreneur Neha Motwani and backed by Peak XV Partners. We are redefining fertility care through science, compassion, and clinical excellence, combining cutting-edge reproductive medicine with deeply personalised patient support. Our mission is to make fertility care more transparent, data-driven, and emotionally supportive. (You can explore more about us at & ) Role Description The Patient Care Coordinator will be the primary point of contact for patients at our IVF clinic, guiding them through the complexities of fertility treatments to ensure a seamless and positive experience. This role is essential for building strong relationships with patients, providing education, and coordinating care among various specialists. The Care Coordinator will focus on creating a smooth, calm, and empowering experience for all patients. We seek a compassionate and empathetic candidate with prior healthcare experience, particularly in patient-facing roles, to excel in this position. Qualifications A degree in BHMS, BAMS, or BDS is necessary. An MBA in Healthcare would be preferred Previous experience of 3 years or more in a patient-facing role, preferably in healthcare or fertility services. Strong communication and interpersonal skills, with the ability to build rapport and trust with patients. Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize effectively. Compassionate and empathetic nature, with a passion for women's health. Proficiency in electronic health record (EHR) systems and Microsoft Office Suite. Key Responsibilities: Patient Liaison: Serve as the main point of contact for patients, addressing inquiries, providing support, and ensuring a compassionate experience throughout their treatment journey. Coordinate & Organize: Generate journey maps and calendars based on treatment plans. Facilitate, track and document the completion of tests and diagnostic procedures Education & Guidance: Educate patients about IVF processes, treatment options, and any associated procedures; provide resources and information to empower patients in making informed decisions. Care Coordination: Collaborate with medical staff, specialists, and support services to coordinate appointments, tests, and treatments, ensuring a smooth workflow and timely patient care. Emotional Support: Offer empathetic support to patients and their families, acknowledging the emotional aspects of fertility treatment and providing referrals to counseling or support groups as needed. Follow-up: Regularly check in with patients to monitor their progress, address concerns, and keep them informed of upcoming steps in their treatment plans. Feedback & Improvement: Gather patient feedback to identify areas for improvement in the patient experience and contribute to the development of clinic policies and procedures. Administrative Duties: Maintain accurate records of patient interactions, schedule appointments, and assist with insurance verification and billing inquiries. Benefits: Competitive Salary and comprehensive benefits package. Opportunity to shape the future of healthtech and make a significant impact. Collaborative and supportive work environment that encourages innovation and growth. Professional development opportunities and career advancement prospects.
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Care Coordinator
2 weeks ago
Mumbai, Maharashtra, India Luma fertility Full time ₹ 1 - ₹ 2 per yearCompany DescriptionLuma Fertility is a next-generation fertility company founded by second-time entrepreneur Neha Motwani and backed by Peak XV Partners. We are redefining fertility care through science, compassion, and clinical excellence, combining cutting-edge reproductive medicine with deeply personalised patient support. Our mission is to make fertility...
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Care Coordinator
1 week ago
Mumbai, India Luma fertility Full timeWe are redefining fertility care through science, compassion, and clinical excellence, combining cutting-edge reproductive medicine with deeply personalised patient support. Our mission is to make fertility care more transparent, data-driven, and emotionally supportive. (The Patient Care Coordinator will be the primary point of contact for patients at our...
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Care Coordinator
6 days ago
Mumbai, India Care24 - Home Healthcare Company Full timeHi, We are pleased to introduce ourselves as a Home Healthcare provider company. We have urgent requirement for the position of Care Coordinator (Field) - Mumbai location. Designation - Care Coordinator (Field) Please find below JD: - Supervising at patient place, understanding proper care has been taken by the caregiver/Nurse or not. - Interact with...
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Patient Care coordinator Nurse
2 days ago
mumbai, India Sir H.N. Reliance Foundation Hospital & Research Centre Full timeCompany OverviewSir H. N. Reliance Foundation Hospital & Research Centre is a 345-bed multi-speciality tertiary care hospital in Mumbai, renowned for cardiac sciences, oncology, neurosciences, cutting-edge diagnostics, and a legacy of trust since 1918, delivering world-class healthcare and excellence in patient care.Job OverviewThe Patient Care Coordinator...
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Patient Care coordinator Nurse
10 hours ago
Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 5,00,000 - ₹ 12,00,000 per yearCompany OverviewSir H. N. Reliance Foundation Hospital & Research Centre is a 345-bed multi-speciality tertiary care hospital in Mumbai, renowned for cardiac sciences, oncology, neurosciences, cutting-edge diagnostics, and a legacy of trust since 1918, delivering world-class healthcare and excellence in patient care.Job OverviewThe Patient Care Coordinator...
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Patient Care Coordinator
2 weeks ago
Mumbai, Maharashtra, India Narayana Health (NH) Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob description :Handle calls from patients if needed. Resolve the reason for the call or route to the appropriate party.Provide an effective communication link between patient and medical staff, including relaying messages from providers, gathering information from patients for providers, etc.Support in medication refill process. Ensure that information...
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Care Coordinator
2 weeks ago
mumbai, India Luma fertility Full timeCompany Description Luma Fertility is a next-generation fertility company founded by second-time entrepreneur Neha Motwani and backed by Peak XV Partners. We are redefining fertility care through science, compassion, and clinical excellence, combining cutting-edge reproductive medicine with deeply personalised patient support. Our mission is to make...
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Care Coordinator
2 weeks ago
Mumbai, India Luma fertility Full timeCompany DescriptionLuma Fertility is a next-generation fertility company founded by second-time entrepreneur Neha Motwani and backed by Peak XV Partners. We are redefining fertility care through science, compassion, and clinical excellence, combining cutting-edge reproductive medicine with deeply personalised patient support. Our mission is to make fertility...
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Care Coordinator
1 week ago
mumbai, India Luma fertility Full timeCompany Description Luma Fertility is a next-generation fertility company founded by second-time entrepreneur Neha Motwani and backed by Peak XV Partners. We are redefining fertility care through science, compassion, and clinical excellence, combining cutting-edge reproductive medicine with deeply personalised patient support. Our mission is to make...
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Care Coordinator
1 week ago
Mumbai, India Luma fertility Full timeCompany DescriptionLuma Fertility is a next-generation fertility company founded by second-time entrepreneur Neha Motwani and backed by Peak XV Partners. We are redefining fertility care through science, compassion, and clinical excellence, combining cutting-edge reproductive medicine with deeply personalised patient support. Our mission is to make fertility...
