Patient Care Coordinator

4 days ago

Mumbai, Maharashtra, India Narayana Health (NH) Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job description :

  • Handle calls from patients if needed. Resolve the reason for the call or route to the appropriate party.
  • Provide an effective communication link between patient and medical staff, including relaying messages from providers, gathering information from patients for providers, etc.
  • Support in medication refill process. Ensure that information goes when and where it is needed.
  • Coordination with clinical and non clinical support services .
  • Ensure that all patients are tracked and data entered into systems for follow-up and reporting.
  • Coordinate with the medical staff to ensure that case management services are provided to patients with complex medical and/or psychosocial problems.
  • Work with the medical staff to develop, implement and carry out improvement programs
  • Ensure that disease and other registry data entry is up to date and use registry
  • Use and update the directory of resources in the service area to meet basic health and human needs. Be facile at using the resources available within the Center.
  • Act as a back-up to other Patient Care Coordinator or to other Care Team members as needed.
  • Facilitate the admission and discharge process as per policy.
  • Act proactively in quality improvement program.
  • Perform other duties as assigned by relevant authorities.

Interested candidate can share their resume on or call on

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