Process Specialist, Dairy

3 weeks ago

pune, India JBT Corporation Full time

Process expert and pre-sales support in APAC. The focus is on supporting the sales teams (& customers) with process/solutions, evaluate customer requirements and translate into specifications then finally put together conceptual solution with Project/solutions engineering team. ResponsibilitiesBe able to vision the big picture and add value by delivering fit-for-purpose solutions.Be able to communicate to stakeholders and effectively inform and consult to the Sales Network on different solution (for example, retort vs aseptic) value proposition with focus on each customer needs.Generate sales material to help the Sales being more self-sufficient in selling solutions.Research customer requirements and make sure the requirements are clear then work internally (Application Engineer, Projects & Solution Engineering) to translate into proven solutions.Review proposals, customer solutions, layouts and technical offer before sending out.Be able to analyze process steps to determine if they add value and demonstrate how they add value to JBT internal and external customers.Participate in customer visits, negotiations and technical application meetings.Formalize and maintain Standard Operational Procedures (SOPs) for JBT customer trials, product tests and events.Formalize and consult on best practice for customer trials and recipe development especially in pre-sales phase and add value to JBT solution.Participate in exhibitions, seminars and customer events.Monitor market conditions, product innovations and competitors’ position.Collaborate with R&T and design engineers on new development opportunities to ensure JBT equipment delivers optimal market value proposition.Initiate and perform lab/pilot tests and field tests to build approved product data / performance guarantees.Collaborate with marketing team and promote “Proven Product-Process-Solutions” by publishing updated sales support and marketing materials.Conduct internal and customer training and be refer to as the "Dairy & Beverage expert".Update Dairy & Beverage Solutions share point in Teams (Proven Solutions, Customer References, High Level Price Range, Case Studies, Training recording).Part of application team and collaborate as the process expert to link up different JBT product lines.RequirementsBachelor degree in (electrical, industrial, chemical, mechanical or food engineering, food science).Experience in working in international environment communicating across multiple cultures.Experience in working in food processing equipment supply chain.Experience in formalizing application/system documentations e.g. quotes, contracts, price list, knowledge sharing systems.Independent worker / planner.Self-motivated and agile.Be able to enforce discipline with daily loose and hard controls.Be able to communicate to stakeholders and effectively inform and consult with.Be able to track and communicate on progress.Communicate clearly with international and local JBT stakeholders.

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