Process Specialist, Dairy

1 month ago

Pune, India JBT Corporation Full time

Process expert and pre-sales support in APAC. The focus is on supporting the sales teams (& customers) with process/solutions, evaluate customer requirements and translate into specifications then finally put together conceptual solution with Project/solutions engineering team.


Responsibilities

  • Be able to vision the big picture and add value by delivering fit-for-purpose solutions.
  • Be able to communicate to stakeholders and effectively inform and consult to the Sales Network on different solution (for example, retort vs aseptic) value proposition with focus on each customer needs.
  • Generate sales material to help the Sales being more self-sufficient in selling solutions.
  • Research customer requirements and make sure the requirements are clear then work internally (Application Engineer, Projects & Solution Engineering) to translate into proven solutions.
  • Review proposals, customer solutions, layouts and technical offer before sending out.
  • Be able to analyze process steps to determine if they add value and demonstrate how they add value to JBT internal and external customers.
  • Participate in customer visits, negotiations and technical application meetings.
  • Formalize and maintain Standard Operational Procedures (SOPs) for JBT customer trials, product tests and events.
  • Formalize and consult on best practice for customer trials and recipe development especially in pre-sales phase and add value to JBT solution.
  • Participate in exhibitions, seminars and customer events.
  • Monitor market conditions, product innovations and competitors’ position.
  • Collaborate with R&T and design engineers on new development opportunities to ensure JBT equipment delivers optimal market value proposition.
  • Initiate and perform lab/pilot tests and field tests to build approved product data / performance guarantees.
  • Collaborate with marketing team and promote “Proven Product-Process-Solutions” by publishing updated sales support and marketing materials.
  • Conduct internal and customer training and be refer to as the "Dairy & Beverage expert".
  • Update Dairy & Beverage Solutions share point in Teams (Proven Solutions, Customer References, High Level Price Range, Case Studies, Training recording).
  • Part of application team and collaborate as the process expert to link up different JBT product lines.


Requirements

  • Bachelor degree in (electrical, industrial, chemical, mechanical or food engineering, food science).
  • Experience in working in international environment communicating across multiple cultures.
  • Experience in working in food processing equipment supply chain.
  • Experience in formalizing application/system documentations e.g. quotes, contracts, price list, knowledge sharing systems.
  • Independent worker / planner.
  • Self-motivated and agile.
  • Be able to enforce discipline with daily loose and hard controls.
  • Be able to communicate to stakeholders and effectively inform and consult with.
  • Be able to track and communicate on progress.
  • Communicate clearly with international and local JBT stakeholders.

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