Process Excellence Specialist
8 hours ago
Job Role: Process Excellence Specialist
About the Role:
We are seeking a skilled Process Excellence Specialist to join our team at ResoPro Training Services. This role involves conducting thorough process audits to ensure adherence to compliance and customer experience standards.
Key Responsibilities:
- Conduct end-to-end process audits to identify gaps and areas for improvement.
- Develop and implement strategies to enhance customer experience and process efficiency.
- Collaborate with team members to achieve process excellence goals.
Requirements:
- Minimum 6 months of experience in a similar role.
- Any graduate degree.
- Preferred domain knowledge in quality and customer service.
Preferred Skills:
- Knowledge of quality in handling customers at frontline.
Job Location: Trios Lalwani ICON, Viman Nagar, Pune
Salary Range: 22K CTC
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