SIAM IT Service Manager

Role - SIAM IT Service ManagerYears of Experience - 10 to 12 yearsLocation - Pune and ChennaiKnowledge of implementing or working under the ITIL V3 framework as part of the Service Operation stage of the lifecycleSignificant knowledge and skills in the following areas: ITIL-based service management Experience of working within and across ITIL v3 framework...

**About Siam Computing** We are a Product Development Company based in Chennai. Siam Computing is a place where entrepreneurship thrives. We partner with our customers to build Software Products. We often take equity shares in our customer companies, to ensure that we stay invested in their success. Our vision is to become a profitable unicorn, by building...

**Location: Chennai / WFO**: **Who are we?**: Siam Computing is built on a strong vision, corporate philosophy, and core values that shape our culture. We always encourage to develop and deliver disruptive innovations. Just like we transform our clients with innovative solutions, we also give equal focus on transforming our employees. We offer the best...

**Key Responsibilities**: - Provide accurate product/service information, and troubleshoot issues to resolve customer concerns. - Handle customer complaints and escalations effectively, ensuring that the issue is resolved to the customer’s satisfaction. - Process customer orders, returns, exchanges, and payments as required. - Maintain detailed and...

An automotive service manager's job is to run an efficient and profitable service department. Their duties include choosing and overseeing productive staff, customer retention, cost controls, maintenance of all service records and achievement of set objectives.Maintain inventory by monitoring stock levels, ordering parts and supplies, and overseeing the...

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