Service Manager-TATA Motors Dealership
2 days ago
An automotive service manager's job is to run an efficient and profitable service department. Their duties include choosing and overseeing productive staff, customer retention, cost controls, maintenance of all service records and achievement of set objectives.
Maintain inventory by monitoring stock levels, ordering parts and supplies, and overseeing the organization of the parts department. Manage customer inquiries and complaints, resolving issues promptly and ensuring their satisfaction.
- Manage and supervise a team of technicians, providing guidance, training, and support as needed.
- Ensure the efficient and timely completion of customer vehicle repairs and maintenance, while maintaining high-quality standards.
- Develop and implement service procedures and policies to improve efficiency and customer satisfaction.
- Maintain inventory by monitoring stock levels, ordering parts and supplies, and overseeing the organization of the parts department.
- Manage customer inquiries and complaints, resolving issues promptly and ensuring their satisfaction.
- Monitor and analyze department performance metrics, identifying areas for improvement and implementing corrective measures.
- Oversee the scheduling and allocation of work to technicians, ensuring optimal productivity and resource utilization.
- Maintain a safe and clean work environment, adhering to health and safety guidelines and ensuring compliance with regulations.
- Stay updated with industry trends and advancements, recommending and implementing relevant technological and process improvements.
- Collaborate with other departments, such as sales and marketing, to develop and execute strategies to increase customer retention and attract new business
Job Types: Full-time, Permanent
Pay: ₹35, ₹40,000.00 per month
Work Location: In person
-
Service Advisor-tata Dealership
4 days ago
Velachery, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full timeService Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information...
-
Customer Care Manager-TATA Motors Dealership
2 days ago
Okkiyam Thuraipakkam, Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full time ₹ 27,000 - ₹ 3,84,000 per year· Assists in resolving customer complaints, and coordinates factory assistance when all dealership resources have been exhausted.· Ensures that new vehicles are properly prepped for delivery.· Assists in the delivery of new and used vehicles, ensuring that each customer is informed of his/her warranty details, maintenance schedule and proper use of the...
-
Bodyshop r-TATA Motors Dealership
7 days ago
Ambattur, Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full timeA bodyshop manager directs the work activities of automotive body shop employees. This might include ensuring deadlines are met, standards of work being upheld and maintaining productivity levels within the team. Essential duties could include: training staff, taking corrective measures, providing technical advice, verifying documentation, and purchasing...
-
Bodyshop Marketing Incharge
1 week ago
Ambattur, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full timeCommunicates with customers to determine their needs and interests. - Evaluates market reactions to advertising programs, media placement, and merchandising policy. - Seeks out and uses industry sources and consumer information. - Prepares marketing and other reports and presents them to dealership management. - Develops surveys and other marketing tools. -...
-
Agm Sales
1 week ago
Okkiyam Thuraipakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full timeMeets with sales managers (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses and operating profit. - Ensures that sales managers (new and used) understand dealership policies, procedures and sales systems. - Provides feedback annually to new - and used-vehicle department personnel during career development...
-
Sales Executive
6 days ago
Gummidipoondi, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time**Roles & Responsibilities**: The responsibilities of Auto Sales Consultants include **communicating with customers, discussing their needs, persuading them to buy the right vehicle for these needs and promoting sales offers as they arise**. These consultants also give potential customers test drives and coordinate financing. **Duties of Sales...
-
Warranty Executive
1 week ago
Thoraipakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full timeProcesses warranty claims on a timely basis for each franchise or distributor. - Processes all warranty paperwork to ensure proper documentation. - Verifies criteria required by factory or distributor. - Reconciles all warranty receivables with payments through the appropriate accounting schedule. - Posts credits on computer. - Resubmits all rejected claims...
-
Car Mechanic- Tata Motors Dealership
4 days ago
Ambattur, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time**Job description**: Perform maintenance and repair on customer vehicles. - Identify problems with vehicles using the diagnostic equipment. - Explain automotive repairs and issues and provide great customer service. - Plan repair procedures using charts manuals and experience. - Test the functionality of parts and systems - Perform basic auto care and...
-
Job Controller-tata Motors Dealership
4 days ago
Avadi, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time1. Manage and lead a team of mechanics and technicians, providing guidance, training, and support to ensure efficient and effective repair and maintenance operations. 2. Oversee the scheduling of repairs and maintenance tasks to ensure that all work is completed within set timelines. 3. Prioritize and assign work orders to the team members based on the...
-
Agm/gm Service
1 week ago
Okkiyam Thuraipakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full timeJob Description: Responsible for all daily operations of the workshop, including workflow efficiencies, profitability, cost control, taking care of customers, maintaining strong employee performance, and establishing strategies and plans to obtain goals. - Responsible for company profit & Loss reporting, Gross Profit reporting, strategizing and managing...