Customer Care Manager-TATA Motors Dealership

All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. - conducting customer satisfaction surveys to understand what areas of the company's services need improvements - catering to customer phone calls and diverting the call to the relevant department for a more...

Meets with sales managers (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses and operating profit. - Ensures that sales managers (new and used) understand dealership policies, procedures and sales systems. - Provides feedback annually to new - and used-vehicle department personnel during career development...

Job Description: Responsible for all daily operations of the workshop, including workflow efficiencies, profitability, cost control, taking care of customers, maintaining strong employee performance, and establishing strategies and plans to obtain goals. - Responsible for company profit & Loss reporting, Gross Profit reporting, strategizing and managing...

**Customer care Executive Responsibilities**: - To be responsible for making outbound calls on a daily basis using data provided. - To take appointments for Vehicle Service - Handling Customers & their complaints - Feedback callings - Handling Appointments - Managing and scheduling appointments for procedures - To convert the calls to new business leads. -...

The executive will be **responsible for utilizing Management Systems to gather and analyses data, preparing DMS reports and reporting directly to the General Manager**. This is a full-time on site role for a DMS Executive. The executive will be responsible for utilizing Management Systems to gather and analyses data, preparing DMS reports and reporting...

Key ResponsibilitiesBuild and maintain strong relationships with customers to ensure repeat and referral business.Handle customer queries, concerns, and escalations effectively and professionally.Coordinate between sales, service, and support teams to deliver a seamless customer experience.Monitor customer feedback and work on initiatives to improve...

**Job description**: Perform maintenance and repair on customer vehicles. - Identify problems with vehicles using the diagnostic equipment. - Explain automotive repairs and issues and provide great customer service. - Plan repair procedures using charts manuals and experience. - Test the functionality of parts and systems - Perform basic auto care and...

Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information...

A bodyshop manager directs the work activities of automotive body shop employees. This might include ensuring deadlines are met, standards of work being upheld and maintaining productivity levels within the team. Essential duties could include: training staff, taking corrective measures, providing technical advice, verifying documentation, and purchasing...

Position Summary with Job Responsibilities Resolve customer issues, drive service and spare parts revenue in service network in order to drive high customer satisfaction and after sales revenue through service network within company policies and code of conduct. 7 to 8 workshops (dealerships & TASS) in a state,15 to 20 Key accounts & STU( State Transport...