Customer Care Executive

4 days ago

Ambattur Chennai Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

**Customer care Executive Responsibilities**:

- To be responsible for making outbound calls on a daily basis using data provided.
- To take appointments for Vehicle Service
- Handling Customers & their complaints
- Feedback callings
- Handling Appointments
- Managing and scheduling appointments for procedures
- To convert the calls to new business leads.
- To achieve agreed personal and departmental targets captured from calling data provided.
- To inform potential client’s on the company’s products and services.
- To use company databases to gain potential leads.
- To ensure Customer satisfaction at all times.
- Handle telephone queries.
- To deal with clients in a professional manner at all times aligned to our brand values.
- To ensure service is prompt, polite and professional standards are kept.

**Job Types**: Full-time, Permanent

Pay: ₹17,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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